Management Analyst I - Facilities

Management Analyst I - Facilities

NCTD - 2.9

Oceanside, CA Job Details Full-time $30.53 - $45.80 an hour 23 hours ago Benefits 457(b) AD&D insurance Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Bereavement leave Life insurance Qualifications Computer operation Research Financial analysis Non-CDL Class C Productivity software Technical Proficiency Full Job Description Description Under general direction from the Director of Facilities, the Management Analyst - Facilities performs a variety of professional-level analytical, administrative, and operational support functions in support of the District's Facilities Management operations. The position supports facilities planning, maintenance and repair activities, service contracts, materials and invoice processing and tracking, contractor communications, and data-driven decision-making related to the Facilities Department. Distinguishing Characteristics This position is distinguished as an intermediate-level professional role requiring prior related experience performing management analysis, facilities operations support, and administrative coordination. The work requires the exercise of independent judgment, discretion, and strong interpersonal skills. The position interacts directly with staff across all District departments, as well as external contractors, vendors, and governmental agencies, and requires effective written and verbal communication to achieve successful outcomes. Supervision Received And Exercised The Management Analyst - Facilities reports to the Director of Facilities and may receive technical direction from other professional staff within the Facilities Department. The position does not exercise direct supervisory authority but is expected to work collaboratively with Facilities staff, other District departments, and external service providers. The position frequently serves as a resource and participates as a contributing member of facilities-related project teams. Working Conditions Work is primarily performed in the office; however, field work may be required, including administrative offices, maintenance facilities, transit centers, and other District properties. Periodic travel between District sites, contractor locations, and governmental agencies may be required. Occasional work outside normal business hours may be necessary to support facilities operations. Examples of Duties Essential Functions Duties include, but are not limited to, the following: Facilities Operations & Contract Support Provides administrative and analytical support for Facilities Management service contracts, including maintenance, repair, inspection, and janitorial or specialty services. Assists in maintaining facilities contract files and documentation to ensure records are complete, accurate, and current. Coordinates routine communication with contractors regarding schedules, access, documentation, performance issues, and service clarifications. Tracks contractor deliverables, service reports, and compliance documentation in coordination with Facilities staff. Assists with review, reconciliation, and processing of facilities-related invoices, ensuring accuracy, proper supporting documentation, and compliance with contract terms prior to approval. Supports tracking of contract expenditures, service levels, and budget impacts related to facilities operations. Facilities Management & Operational Analysis Gathers, organizes, and analyzes data related to facility maintenance activities, service requests, work orders, asset condition, and operational performance. Assists with development and maintenance of reports, dashboards, summaries, and performance metrics related to facilities operations. Supports planning and coordination of preventive maintenance, inspections, and service schedules. Conducts research and analysis to support facilities planning, budgeting, and operational decision-making. May serve as project coordinator or lead for assigned facilities-related initiatives. Materials, Records & Systems Support Supports materials and supplies tracking related to facilities operations, including maintenance parts, equipment, and consumables. Assists with monitoring inventory levels, usage trends, and replenishment needs for facilities-related materials. Serves as a Records Liaison and document management system (DMS) super-user for Facilities, supporting document control, retention, and system use. Conducts research on financial, purchasing, and facilities data within electronic systems and hardcopy files. Prepares and maintains accurate records, files, databases, correspondence, and reports for electronic and manual filing systems. Communication, Coordination & Customer Service Provides customer service and follow-up to internal departments regarding facilities requests, service issues, schedules, and status updates. Coordinates responses to audits, Public Records Act requests, and information requests related to Facilities under management direction. Prepares letters, memoranda, reports, presentations, spreadsheets, and briefing materials for Facilities management. Supports Facilities Department meetings, calendars, training schedules, reporting deadlines, and related coordination. General Responsibilities Acts as a departmental resource for standard software applications, enterprise systems, and reporting tools. Builds and maintains effective working relationships with District staff, contractors, vendors, and external agencies. Performs other related duties as assigned. Qualifications Education / Experience Bachelor's degree in business administration, management, public administration, facilities management, accounting, supply chain management, or a related field. Minimum of five (5) years of directly relevant experience, preferably in the public sector, facilities management, transportation, construction, or operations environment. Experience supporting facilities operations, service contracts, invoice processing, or contractor coordination is highly desirable. A combination of education, training, and experience that demonstrates possession of the required knowledge, skills, and abilities may be considered.

Licenses / Certifications

Possession and maintenance of a valid California Class C driver's license. Compliance with District policies regarding Ethics and Conflict of Interest. General Requirements Knowledge of principles and practices of business and public administration, management analysis, facilities operations, and service contract administration. Ability to analyze operational, financial, and service-related information and present findings and recommendations. Ability to manage multiple priorities, meet deadlines, and work effectively under pressure. Strong interpersonal and relationship-building skills. Excellent written and oral communication skills. Demonstrated proficiency with Microsoft Office Suite and experience with Enterprise Resource Planning (ERP), work order, invoice, or document management systems. Physical Requirements The employee must be able to use a computer and telephone for extended periods, perform clerical tasks requiring manual dexterity, lift items up to 25 pounds, and travel between District facilities. Field conditions may include uneven terrain and exposure to environmental factors such as dust, fumes, or noise.

Machines / Tools

/ Equipment Personal computer and standard business software. Standard office equipment including copier, scanner, and telephone. Mobile communication device as assigned.

Supplemental Information Application Information:

All applicants must complete and submit an online application at www.gonctd.com/careers. A job offer is contingent upon the successful completion of a pre-employment drug screen and background check. Salary based upon experience, not to exceed midpoint of stated range. NCTD is an Equal Opportunity Employer.

Retirement :

NCTD participates in the CalPERS retirement program with a benefit formula of 1.5% @ 65 for PEPRA new members. Benefits are calculated based on your age at retirement, the number of years of service credit with CalPERS and the average of your monthly compensation over the past 36 months (36 months average highest hourly pay rate). 457(b)

Deferred Compensation Plan :

NCTD offers a Voluntary Deferred Compensation Savings Plan through VOYA Financial Services. Employees are eligible to enroll any time after the date of hire. The plan allows you to contribute pre-tax and/or post-tax dollars into selected funds of your choice. The plan also allows you to: Contribute up to amount specified annually by the IRS Catch-up plan for those 50+ of up to amount specified annually by the IRS Is portable, can be rolled over into another qualified retirement plan Employer match into a 401(a) account (50% up to 8% of employee compensation; Max NCTD contribution of 4%)

Medical Insurance :

NCTD offers a rich variety of HMO and PPO plans to choose from and contributes towards your monthly medical premiums, if the coverage you select costs more than the amount NCTD contributes, then payroll deductions will be withheld on a pre-tax basis.

Dental Insurance :

NCTD offers two different dental plans for employees and their eligible dependents (HMO and PPO) from a reliable dental insurance provider. Human Resources can provide information regarding annual insurance provider and available plans. Both plans are part of NCTD's cafeteria plan (pre-tax payroll deductions for monthly premiums).

Vision Insurance:

NCTD offers vision services for employees and their eligible dependents through a reliable vision insurance provider. Human Resources can provide information regarding annual insurance provider and available plan. The plan is part of NCTD's cafeteria plan (pre-tax payroll deductions for monthly premiums).

The benefits include:

$10.00 co-pay for Annual Exam No charge for standard lenses every 12 months $125 retail allowance for frames every 2 years; OR $125 toward the contact lens.

Life Insurance :

NCTD cares for its employees, and thus provides at no cost to the employee group life insurance in the amount of $50,000 (coverage includes Accidental Death and Dismemberment and Accelerated Death benefits). Additional life insurance is available for you and your eligible dependents at your expense. • Tax reporting is required for any amounts over $50,000, per IRS guidelines. Supplemental life insurance coverage premiums are deducted on a post-tax basis.

Long Term Disability Insurance:

NCTD offers voluntary Long-Term Disability (LTD) insurance. You may elect units of $100 up to 60% of your hourly wage to a maximum of $6,000/month. Deductions are post-tax, coverage 24/7, limitations or exclusions, and benefits are payable to age 65 or for two years (whichever is longer).

Flexible Spending Account Plan:

NCTD offers two core FSA plans and two Commuter plans. Health Care and Dependent Care plans are "Use It OR Lose It" calendar year plans (Jan. 1st - Dec. 31st). The Commuter Transit and Parking plans do not have a "use it or lose it" policy.

Plans are as follows:

Health Care Spending Account:

May contribute up to amount specified annually by the

IRS Dependent Care Spending Account :

May contribute up to amount specified annually by the IRS (including limitations if married)

Commuter Transit Accounts:

May contribute up to amount specified annually by the

IRS Disability Insurance :

Employees contribute to California State Disability Insurance (SDI). The current contribution rate is 1.1% of earnings and is totally paid by the employee. After the 7-day waiting period, SDI pays a percentage of employee's salary up to a maximum of $1,540.00per week, for up to 52 weeks. SDI may be coordinated with Paid Time Off (PTO).

Accident Insurance:

NCTD offers voluntary accident insurance. You may elect coverage for you and your dependents for a flat monthly rate. Deductions are post-tax.

Critical Illness Insurance:

NTD offers voluntary Critical Illness insurance. You may elect coverage up to $10,000 in increments of $2,500, for you and between $2,500 - $5,000 for your dependents, not to exceed 50% of coverage amount. Deductions are post-tax.

Administrative Holidays :

NCTD recognizes 10 paid holidays per year: New Year's Day, Martin Luther King Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans' Day, Thanksgiving Day, Day After Thanksgiving, and Christmas Day. PTO (Paid Time Off): All NCTD Regular, Probationary, and Limited-Term employees shall receive Paid Time Off (PTO). PTO shall be taken at reasonable times approved by the employee's supervisor. PTO shall be earned equally in each pay period during the year in accordance with the following schedule, based on the number of years of NCTD service completed: Tier 1: 0.00-1.99 Years of Service-120 Hours Per Year Tier 2: 2.00-4.99 Years of Service-184Hours Per Year Tier 3: 5.00-7.99 Years of Service-240Hours Per Year Tier 4: 8.00-19.99 Years of Service-272Hours Per Year Tier 5: 20.00 Years of Service-280

Hours Per Year Transportation Passes:

All NCTD employees receive an identification "PRONTO Card" which can be used to ride the following

NCTD/MTS

transit services (BREEZE, FLEX, SPRINTER, COASTER, MTS Bus, Trolley) at no charge. Eligible family members also receive a pass for NCTD public transportation at no charge (paratransit excluded).

Bereavement Leave:

NCTD offers paid bereavement leave.

Employee Assistance Plan:

The EAP offers assistance in areas such as: Emotional Support Work/Life Balance Family Care Please contact Human Resources should you have any questions regarding NCTD Benefits.