Monday through Friday; occasional weekend and evening hours, as needed. Hybrid eligible. Must be available for any
emergency situations as determined by ASI and University.
OVERVIEW
Associated Students, Inc. (ASI) employs student-focused
professionals with equity-mindsets. Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation led by a 14-member
board of elected student leaders. ASI is an auxiliary organization authorized by the California State University Board of Trustees to
perform Student Life functions for Cal Poly Pomona students. ASI provides opportunities for student engagement, student leadership and
employment, and a multitude of Student Life programs and services e.g., recreation and wellbeing, student union and activities, student
government, clubs and organizations, food pantry, and childcare. The administrative and student support areas of ASI include human
resources, financial services, information technology, facilities management, and marketing. ASI employs approximately 500 part-time
students and 60 full-time staff members. ASI accepts the responsibility for conscientiously managing mandatory student fees and state-owned
facilities: $18M annual operating budget, $5M annual debt service, approximately $24M in reserves, and 294,253 square feet of student space
(student union, recreation center, and pool). ASI is in the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to
Administrative Affairs. ASI serves the entire campus population, including over 28,000 students. As an evolving learning
organization, ASI is human-centered and strives to live its values of care and growth. The purpose of ASI is to transform lives, and its
vision will be co-developed through the teamwork of staff. With a commitment to learning, continuous improvement, and innovation, ASI is
looking for a dynamic team member who supports team learning, co-creation, radical candor, psychological safety, growth mindset, and lives
out equity, diversity, and inclusion practices. The ASI Facility Operations department is one of the largest departments in ASI.
The department consists of four units, BRIC Operations, BSC Operations, Custodial Services and Maintenance, that are responsible for the
maintenance, cleanliness, day to day operations, safety and emergency management of the BRIC and the BSC. The Facility Operations department
strives to transform our facilities to a welcoming home for all and is committed to providing exceptional customer service experiences that
lead to a sense of belonging in all ASI facilities.
POSITION DEFINITION
Under the general direction of the Associate Director
of Facility Operations, the Facility Maintenance Manager is responsible for the overall maintenance of ASI administered buildings and
facilities including the Bronco Recreation and Intramural Complex and the Bronco Student Center. The Bronco Recreation and Intramural
Complex (BRIC) is the campus's recreation center. The BRIC opened in 2014 and includes a fitness center, multi-purpose studios, outdoor
pool, gym courts and indoor track as well as office space and locker rooms. The Bronco Student Center (BSC) serves as the student union, the
campus's primary conference center, and one of the main locations for food service (subleased and operated by the Cal Poly Pomona
Foundation). The BSC first opened in 1974 and expanded in 1997 and 2003. The Facility Maintenance Manager oversees the preventative
maintenance, repair, and replacement work of internal staff and external vendors to provide for the cost-effective, safe, and efficient
maintenance operations of the ASI facilities, including but not limited to utility management, conservation programs and projects, facility
safety coordination, and short and long-term facility improvements.
ESSENTIAL DUTIES
Personnel Management Recruit, select, train, supervise, coach, evaluate and develop the Maintenance Team, including the full-time Supervising Building Services
Engineer (1), and part-time Maintenance Supervisor (1), Lead Maintenance Technicians (9), Maintenance Technicians (11), Recreation
Technician Supervisor (1), Lead Recreation Technicians (1), and Recreation Technicians (14)
In collaboration with the Supervising
Building Services Engineer, develops maintenance performance standards for maintenance staff to ensure effective, safe, and timely work Ensures all maintenance personnel have training, professional licensures, and certificates updated, as required. Administration Develop, implement, manage, and evaluate maintenance related procedures and guidelines that provide the
effective operation, risk management, and use of ASI facilities with support of Supervising Building Services Engineer or external
vendor/consultant
Ensure mission, goals, objectives, and initiatives are communicated and translated into actionable tasks to
engage staff in participating in the overall success of the organization
Develops, implements, manages, and assesses changes and
improvements in work methods
Manages the operation of the computerized maintenance system (FMX)including but not limited to work
order control and inventory information system
Develop, implement, manage, and evaluate a quality assurance program to track the
quality of service, respond to inspection deficiencies, and procedure for service improvements, conducting random inspections of work
orders/projects in process to ensure timely and effective performances and use of resources
Develop, implement, manage, and assess
the department customer service protocols and standards
Maintain inventory of essential department documents and resources
including operation and maintenance manuals, warranties, and as-built plans
Responsible for preventative maintenance data metrics,
budget development and ongoing financial planning to ensure that priorities are established and met within appropriate budgetary
guidelines.
Develops & implements organization wide training for effectively utilizing the work order request system (FMX)
Serves as liaison with University Facilities Management and operations personnel, as needed
Prepares administrative, project,
and maintenance related reports including responses to audits, as needed
Engages in professional organizations and maintains an
understanding of current ideas, research and practices pertaining to facilities management Maintenance & Repair Management In collaboration with the Supervising Building Services Engineer, oversees unit on the maintenance and repair of all ASI
facilities through a documented computerized inspection process
building system operations including but not limited to
HVAC, energy management systems, fire/life safety systems, pool operations, and alarms
building equipment and mechanical systems
including but not limited to elevators, automated doors, plumbing systems, pumps, lighting systems, and swimming pool mechanical
systems
functional building elements including but not limited to doors, walls, ceilings, roofs, flooring, windows, stairwell,
indoor and outdoor furnishings, and fixtures, and specialized equipment
Leads and manages an effective work order
management program via CMMS (FMX)to assign, track, prioritize, plan, schedule, and manage the deployment of resources to respond to ASI
short and long-term needs and request
Work with consultant to develop and administer a preventive maintenance program to improve
and extend service life of building systems including equipment and parts by coordinating the work of in-house maintenance personnel and
external vendors and contractors for selected services.
Works with key stakeholders to assess and recommend ASI physical assets
and prioritization of deferred maintenance and capital renewal on an annual basis.
Works with key stakeholders to enhance
operational sustainability and improve energy conservation, including energy management and efficiency, and building automation and
monitoring systems Budget & External Vendor Management Prepare, present, implement and administer the
maintenance budget; prepare cost estimates for budget recommendations; submit justifications for various facility safety needs, including
capital improvement projects as appropriate, and monitor and control related expenditures Manage external maintenance contractors
and vendors, including work performed by University Facilities management, to supplement or compliment maintenance related work including
but not limited to developing the planning, scope, cost estimation, negotiation, execution, management, inspection, and evaluation of
service agreements
Manage facility utilities, evaluating impact on department budgets making recommendations for short and long-
term improvements.
Manage the planning, development, and preparation of quote comparisons and bid specifications for
maintenance-related projects Project Planning and Management Assists in the development and prioritization for
capital renewal, deferred maintenance, and major maintenance multi-year plans using evidence-driven planning processes, strategies to
maximize resources, and ensuring timely and cost-effective implementation
Collaborates with key stakeholders to minimize
disruptions during maintenance and repair projects. Safety & Risk Management In collaboration with Associated
Director of Facility Operations Review and evaluate student union and recreation facilities maintenance operations to ensure that
appropriate risk management precautions and procedures are in place and ensure that facilities follow the risk management requirements of
the California State University system and California State Polytechnic University, Pomona as well as Federal and State. Oversees
unit safety to include but not limited to, emergency equipment, supplies and protocols, Safety Data Sheet (SDS) records, and Cal/OSHA and
OSHA compliance standards in collaboration with California State Polytechnic University, Pomona Environmental Health and Safety& Emergency
Management Department and/or external vendor
Develops, implements, manages, and assesses the unit safety prevention, emergency
preparedness and response protocols in coordination with an external vendor
Responsible for tracking, assessing, and sharing
reports on accident/incident and near miss trends and develop and implement preventative measures to increase safety within the unit. Engages with local and state inspectors and fire marshal to ensure safety compliance, as needed Organizational Support Foster an organizational culture that supports learning, cooperation, communication, and skill sharing.
Engage in
campus-wide collaborations, board, and committees that serve the overall mission of ASI and the University as a whole Serve as
ambassador for ASI at the university, state, regional and national levels Perform other related duties to carry out the mission
of ASI, as assigned
KNOWLEDGE SKILLS ABILITIES
Minimum Education and Experience:
Bachelor's degree in facilities management, communications, business/public management/administration, engineering, or related field
required
Minimum three (3) years progressive management and supervisory experience in facility management, maintenance or
operations for recreation or fitness, student union, conference and events, multi-story housing or hotels, and/or university environment Minimum of two (2) years of experience administering and/or managing facility, maintenance, asset management or operational
software
OSHA-30General Industry certification within the first30 days of employment (training provided by ASI)
Current
American Red Cross
CPR/ AED
for the Professional Rescuer and Emergency Oxygen certifications within the first30 days of employment (training
provided by ASI) Certified Pool Operator (CPO) certification required within the first30-daysof employment (training provided by
ASI); experienced certified pool operator preferred
General knowledge of working in higher education particularly within a campus
auxiliary setting(preferred)
Knowledge of and skill in budgeting, fiscal management, and staff supervision
Knowledge of
and commitment to employee development; ability to motivate and work closely with full-time and part-time staff
Exceptional
interpersonal skills
Ability To:
Understand, methods/tools equipment for the installation, operation and
maintenance of heating, ventilation and air conditioning systems, cooling towers and chiller systems; boiler systems; lighting, plumbing and
pneumatic systems and related mechanical and electric equipment.
Read, interpret, and work from blueprints, plans, drawings and
specifications
Achieve assigned objectives, within budget and desired time frame
Work with a diverse student population
and campus community
Analyze and solve problems, draw valid conclusions, and develop alternate recommendations
Operate
an office workstation, utilizing word processing, spreadsheet, and other computer applications in use
Effectively communicate
clearly and concisely, both orally and in writing
Interact effectively with customers, students, campus community members,
vendors, and the general public
Oversee projects and manage multiple priorities
Prioritize tasks, display initiative,
and remain flexible in a changing environment
Satisfactorily complete a background check (including a criminal records check)
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently required to sit, talk and hear; manual
dexterity, eye-hand coordination, and verbal communication; use of office equipment: telephones, calculator, copier and fax. Must be able to
walk, stand, bend and lift up to 45 pounds.
MANDATED REPORTING REQUIREMENT
In compliance with the California Child Abuse
and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required
to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect.
POSITION SENSITIVITY
Based on the duties and responsibilities of this position, this position has been designated to be a sensitive position with access to
sensitive data
BACKGROUND CHECK A
background check (including a criminal records check) must be completed satisfactorily
before any candidate can be offered a position with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the
background check may affect the application status of applicants or continued employment of current ASI employees who apply for this
position.
SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108
Cal Poly Pomona is a smoke and tobacco-free campus. Please
refer to the link below for policy information.
http:
//www.calstate.edu/EO/EO-1108.html
COVID-19 VACCINATION
CSU, along with Associated Students Inc.,
strongly recommends all staff who are physically accessing campus facilities or programs to be fully vaccinated against COVID-19, which
includes obtaining a
COVID-19
booster dose. See policy at https://calstate.policystat.com/policy/11030468/latest. HigherEd360 is part of the HigherEdJobs network.
