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Service Manager

Job

Causa

Washington, DC (In Person)

$80,000 Salary, Full-Time

Posted 4 days ago (Updated 15 hours ago) • Actively hiring

Expires 7/12/2026

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Job Description

Service Manager Causa 920 Blagden Alley Northwest, Washington, DC Full Time
  • Salary ($75k
  • $85k)
Expires:
Jul 9, 2026 Be an early applicant Required Years of Experience 3 years Job Details Service Manager
  • Amazonia Washington, DC About Us Causa/Amazonia celebrates Peruvian cuisine and culture through two award-winning concepts: Causa
  • Michelin-starred, 22-seat tasting menu restaurant. Amazonia
  • Upscale-casual dining with a rooftop, vibrant bar, and Amazonian-inspired flavors. Since opening in 2022, we've earned: 1 Michelin Star (Causa) James Beard Award 2025
  • Chef Carlos Delgado, Best Chef:
    Mid-Atlantic RAMMY Awards
  • Best New Restaurant, Best Fine Dining, Chef of the Year (2025) Tales of the Cocktail Nominations (Amazonia) We're proud to push Peruvian cuisine forward while maintaining a lighthearted, hospitality-driven culture.
The Role We are looking for a Service Manager to anchor the second floor of Amazonia. You will be the face of the floor on every shift — running service, supporting your team, and ensuring every table has a seamless experience from arrival to farewell. You will also oversee bar operations, ensuring quality, pace, and hospitality standards are met throughout service. As we grow, there is potential to rotate through other departments and expand your scope across our broader operations. Responsibilities Lead floor shifts on the second floor, managing flow, pacing, and guest experience from open to close Serve as the primary point of contact for guests and staff during service Oversee bar operations, ensuring consistency, quality, and speed Coordinate with the kitchen on timing, coursing, and special needs Conduct pre-shift meetings and ensure the team is informed and prepared Coach and support FOH staff in real time during service Handle guest concerns promptly and with genuine hospitality Open and close the restaurant according to established procedures Potential to rotate through other departments as the business evolves Qualifications Hospitality focused attitude 3+ years of experience in a full-service restaurant, with at least 1 year in a supervisory or lead capacity Comfortable managing a busy floor independently and making real-time decisions Knowledge of cocktails, wine, and spirits or desire to learn A natural communicator and team player with high standards for hospitality Calm under pressure and solutions-oriented Familiarity with Latin American cuisine and culture is a plus Benefits Health insurance stipend Paid vacation/personal/sick days Dining discounts at Amazonia and Causa Technology Platforms Toast, 7
Shifts, MarginEdge Compensation Details Compensation:
Hourly / Salary (commensurate with experience)
Benefits & Perks:
Health Insurance Stipend, Paid Time Off, Dining Discounts Compensation Details Compensation:
Salary ($75,000.00
  • $85,000.
00)
Benefits & Perks:
Health Insurance, Paid Time Off, Dining Discounts Required Skills Leadership Team Management Customer Service Excellence Problem Solving Effective Communication Time Management Adaptability Attention to Detail Gallery 3 more