Maintenance Field Supervisor

at Sullivan's Landscaping and Maintenance in Milford, Delaware, United States Job Description The examples of functions listed in this job description are representative, but not necessarily exhaustive, of any one position in this job classification. Management may assign other functions not listed herein at its sole discretion Functions as a business partner with Field Management team to promote the achievement Consistently exceeds customer expectations; keeps Maintenance Manager informed about customer issues; ensures all jobs are completed according to plans, are within budget, and according to deadlines; manages tools and equipment delivery, storage, operation, and maintenance; supervises, hires, manages, trains, develops, disciplines, and evaluates employees; holds staff accountable for safety, efficiency, and quality control; communicates Company goals to employees; ensures employees are results-oriented and able to operate as a team; role models ethics and integrity, as well as positively promoting company culture; networks in the local area to recruit field employees; coordinates pre-employment drug testing, verifies work history, collects new hire paperwork, submits paperwork to Office Manager, and conducts new hire orientations; ensures all employees are trained on safety, productivity, job quality and customer service; manages crew productivity on each job and ensures jobs are completed on or before total estimated hours; Review direct labor timecards for accuracy to ensure all labor hours are accounted for according to Company, local, state, and federal guidelines; communicates with branch staff as needed regarding employee issues; oversees dispatch, scheduling, and equipment, vehicle, and tool inspections; conducts and manages safety training; monitors and enforces safety practices and policies; completes checklist items; helps to identify potential enhancement work; solves customer problems quickly and effectively, with adequate follow-up to Maintenance Manager; communicates daily expectations from the Maintenance Manager to the Crew Leaders; Helps Crew Leaders comply with all company procedures; ensures training programs are available to employees and that certifications are obtained and kept current provides coaching to employees; works with Crew Leaders to perform all tasks according to contract, quality standards, and budget terms; communicates well with others (e.g., supervisors, Crew Leaders, customers); ensures all job quality performance expectations are met in accordance with company standards; handles chemicals (e.g. fertilizers, containers, SDS) properly; monitors and programs irrigation controllers; understands proper pest and weed control methods; understands the relationship between job quality and customer service, satisfaction, and retention; oversees yard departure and yard arrival tasks (e.g. vehicles parking, unloading debris, storing tools); tracks efficiency standards; makes minor repairs to equipment; works with Crew Leaders regarding crew compositions, scheduling, material, and equipment allocation; ensures key performance indicators (e.g., gross profit, project budgets) are reported on time and to company standards; orders materials as needed or communicates with managers and vendors to obtain materials and equipment for timely project completion; conducts and/or supervises safety meetings; performs Winter Service (e.g., snow clearing, pruning) as needed; Works with company software, Microsoft office suite, and standard office equipment; and provides excellent service (e.g., accurate, complete, and timely) to clients, work-site partners, and company staff courteously and efficiently. To view full details and how to apply, please login or create a Job Seeker account