Manager, Utilities - HVAC

JOB SUMMARY

Manage maintenance personnel, activities, and budgets in assigned area of responsibility, including all labor and non-labor resources to maintain superior show quality and customer satisfaction. Support initiatives to continuously improve guest and employee safety.

MAJOR RESPONSIBILITIES

+ Manages all aspects of the facilities maintenance program within assigned area of responsibility, including planned, quick call, discretionary, and emergency repair work, as well as comprehensive asset life-cycle management. Develops and refines maintenance standards and maintains all OSHA and Universal Quality Standards + Manage staff by providing leadership, coaching, mentoring, career development, performance management, and recognition + Plans, prepares, and manages assigned capital and expense budgets + Secure reliable and cost-effective contracted services via scope development, competitive bidding, and contract oversight + Establish and maintain relationships across departments to ensure highest standards of guest experience, show quality, and operational readiness + Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. + Performs other duties as assigned.

EDUCATION

+ Associate's Degree (AA) or equivalent from two-year college or technical school required + Bachelor's degree from a four-year college or university in management or technical discipline preferred

EXPERIENCE

+ 7+ years' experience of construction, operation, and maintenance management of a large (500+ acres) Theme Park + 5+ years of extensive experience in maintenance management of a Theme Park or other relevant experience is required with 5+ years of direct supervisory responsibilities + Or equivalent combination of education

CERTIFICATIONS, LICENSES, REGISTRATIONS

+ Maintenance Management Certification preferred + General Contractor license preferred + Technical Certification/License preferred Your talent, skills and experience will be rewarded with a competitive compensation package. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. Universal Orlando Resort. Here you can. Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE