Service Manager

Service Manager Florida Coast Equipment - 3.9 Plant City, FL Job Details Full-time $90,000 - $125,000 a year 3 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Teamwork Sales Administrative experience Team development Conflict management Time management Full Job Description Full Job Description Florida Coast Equipment has been serving Florida since 1985 and has grown into the largest full-line Kubota dealer in the Southeast—and one of the largest in the United States. We are a people-first, high-performance organization built on integrity, teamwork, and a commitment to delivering superior customer service and unrivaled product support. If you're looking to be part of a driven team that makes an impact, you'll fit right in. We're looking for a Service Manager to lead our service department, drive operational efficiency, and ensure every customer interaction reflects our high standards of quality and professionalism.

What You'll Do:

Manage daily service department operations, ensuring timely and accurate service delivery for tractors, mowers, compact construction, and agricultural equipment. Lead, coach, and develop service team members to reach performance goals. Oversee scheduling, workflow, and job prioritization to meet deadlines. Work closely with customers to address concerns, resolve issues, and maintain strong relationships. Collaborate with sales and parts departments to ensure seamless support for customers. Monitor inventory levels for parts, tools, and supplies to avoid service delays. Implement process improvements to boost productivity and customer satisfaction.

What We're Looking For:

Minimum 5 years of management or supervisory experience in the equipment, automotive, heavy machinery, or agricultural service industry. Strong leadership skills with the ability to inspire and motivate a team. Excellent organizational and time management abilities. Proven experience in customer service and conflict resolution. Familiarity with service management systems, repair scheduling, and administrative processes. Sales or business development experience is a plus.

Why Join Florida Coast Equipment:

Competitive pay: $90k to $125k plus Commissions (Based on Experience) Comprehensive benefits package including health, dental, vision, and 401(k). Opportunities for career growth in a rapidly expanding company. Work with a trusted, market-leading brand — Kubota.

Schedule:

Full-time Monday-Friday, occasional Saturdays as needed.

Keywords:

Service Manager, Kubota dealership, tractor repair, equipment service, heavy equipment service manager, farm equipment repair, compact construction equipment, agricultural machinery, tractor maintenance, dealership service operations, parts and service management.

Job Type:

Full-time Pay:

$90,000.00 - $125,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Do you have at least 3 years of management or supervisory experience in a service-related industry (equipment, automotive, or machinery)? Are you comfortable handling customer concerns directly? What is one example of a process improvement you've implemented in a service department that increased efficiency or customer satisfaction? Which equipment, automotive, or machinery brands have you worked with in your past roles? Ability to

Commute:

Plant City, FL 33563 (Required)

Work Location:

In person