Automotive Service Manager

Automotive Service Manager D&L Management / Midas Indianapolis, IN Job Details Full-time $52,000 - $62,400 a year 20 hours ago Benefits Health insurance Dental insurance Vision insurance Employee discount Life insurance Qualifications Service writing Estimating software Oil change Customer relationship building Customer service Upselling Client relationship development Auto service management Vehicle maintenance Automotive service Automotive diagnostics Repair estimation Tire service Auto body repair Full Job Description Job Summary We are seeking a dynamic and experienced Automotive Service Manager to assist in our service department with enthusiasm and expertise. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, and drive the profitability of our automotive service center. Your leadership will inspire a team of skilled technicians and service advisors to deliver top-quality repairs and maintenance, fostering a positive environment that emphasizes efficiency, accuracy, and customer satisfaction. If you thrive in a fast-paced automotive setting and possess a passion for vehicle care, this opportunity is perfect for you to make a significant impact. Responsibilities Manage all aspects of the automotive service department, including scheduling, workflow, and quality control to maximize productivity and customer satisfaction. Lead, motivate, and develop a team of service technicians and advisors to ensure high performance standards. Oversee vehicle diagnostics, repairs, and maintenance services such as oil changes, brake repairs, transmissions, alignments, suspension work, tire services, shocks & struts, diesel engine repairs, air brake systems, and auto body repairs. Implement upselling strategies by identifying additional services or repairs that benefit customers while increasing departmental revenue. Maintain accurate service writing and auto estimating to ensure transparency and proper billing procedures. Monitor inventory levels for parts and tools; coordinate with vendors to ensure timely availability of necessary components. Uphold dealership standards for automotive repair quality and safety compliance across all service operations. Handle cash transactions accurately while maintaining excellent customer service throughout the repair process. Foster strong relationships with customers by providing clear communication about vehicle issues and recommended services. Requirements Proven dealership experience with comprehensive knowledge of automotive service management. Extensive mechanic experience with expertise in automotive diagnostics, repairs, and maintenance procedures. Strong mechanical knowledge across various systems including transmissions, brakes, suspensions, alignments, tire services, diesel engines, shocks & struts, air brakes, and auto body repair. Demonstrated ability in auto estimating software and service writing to ensure precise documentation and billing. Excellent customer service skills with a focus on building trust and loyalty. Experience in upselling additional services effectively without compromising integrity or customer satisfaction. Ability to lead a team efficiently while managing multiple priorities in a fast-paced environment. Knowledge of cash handling procedures along with sales experience related to automobile sales is preferred. Join us as an Automotive Service Manager where your leadership fuels our success! We are committed to supporting your growth through ongoing training opportunities while providing an energetic work environment that celebrates achievement every day. If you're ready to elevate your career in automotive management—apply now!

Pay:

$52,000.00 - $62,400.00 per year

Benefits:

Dental insurance Employee discount Health insurance Life insurance Vision insurance

Work Location:

In person