HVAC Service Manager The MOHR Enterprises LLC
- 1.0 Springfield, MA Job Details $85,000
- $90,000 a year 3 days ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Life insurance Qualifications Computer operation Customer communication Computer literacy Coaching Company vehicle operation Driver's License Computer skills Team motivation (leadership skill) Air conditioning Full Job Description HVAC Service Manager Springfield, MA | $85K
- 90K base + benefits We're partnered with a well-established HVAC company in Worcester that's investing in stronger service leadership.
They're hiring an HVAC Service Manager who can run the operation with structure, coach the team, protect the customer experience, and drive performance across the field and the office. This is a strong fit for someone currently leading service (or a senior lead ready to step up) who wants real ownership, the authority to improve processes, and the support to execute. What you'll own Lead the service department across technicians, dispatch, and service administration Coach performance, set expectations, and deliver ongoing feedback Run regular team meetings to keep standards clear and execution consistent Do ride-alongs and job site visits to ensure quality, safety, and efficiency Manage annual reviews and support development plans Handle customer escalations quickly and professionally Enforce safety standards, PPE, and proper incident reporting Partner closely with dispatch to optimize scheduling and capacity Ensure tools and vehicles are maintained and ready to perform Recommend process improvements to reduce costs and increase efficiency Step in hands-on during peak demand when needed Serve as a go-to technical resource for the team Report to the Operations Manager What they need in the person Strong HVAC technical background with service leadership experience Proven people management skills (accountability + motivation + coaching) Valid driver's license with a clean record
MA/CT/RI
Oil Burner, Pipefitter, or Plumbing License preferred Strong communication, organization, and problem-solving ability Customer-first mindset and calm under pressure Comfortable with computers and operating in a fast-paced environment What you get Medical, Dental, Vision Aflac, LTD, and Life insurance 401(k) + annual profit share PTO (vacation, sick, floater day) Annual boot allowance Company vehicle Company cell phone Employee discount #
LI-FT1 MOHR
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