Director of Facilities and Maintenance

Manor Country Club is a private, member-owned country club established in 1922 and located in Rockville, Maryland, a prominent suburb of Washington, D.C. The Club serves approximately 800 family members and offers a comprehensive range of recreational, athletic, and social amenities. The Club's facilities include a full-service clubhouse, two golf courses; an 18-hole championship course designed by renowned golf course architect Arthur Hills and a 9-hole executive course as well as indoor and outdoor tennis facilities, a fitness center, and swimming pool amenities. The campus consists of eight (8) primary buildings and operational areas that support the Club's year-round programs, member services, dining, events, and recreational activities.

Job Summary:

Manor Country Club is seeking an experienced, hands-on Director of Facilities and Maintenance to oversee the care, maintenance, repair, housekeeping, and operational integrity of the Club's buildings, mechanical systems, grounds-adjacent infrastructure, and physical assets. The Director will lead the Club's facilities and maintenance operations while helping transition the department from a primarily reactive maintenance model to a proactive approach centered on preventive maintenance, asset management, long-range capital planning, and accountability. This position requires a leader who combines strong technical knowledge with sound judgment, organization, and a service-oriented mindset. The successful candidate must be comfortable diagnosing complex building and mechanical issues, evaluating contractor recommendations, managing projects, developing employees, and communicating effectively with Club leadership and department heads. The Director of Facilities and Maintenance reports directly to the General Manager/Chief Operating Officer and works closely with the Club's senior leadership team, committees, consultants, contractors, and outside vendors. Facilities and Infrastructure Oversight

• Oversee the daily care, maintenance, repair, and operational condition of the Club's buildings, mechanical systems, utilities, equipment, and related infrastructure.
• Conduct routine, daily inspections of Club facilities and identify maintenance concerns, safety risks, operational deficiencies, and potential capital needs.
• Diagnose mechanical, electrical, plumbing, HVAC, refrigeration, kitchen equipment, and general infrastructure issues.
• Develop corrective action plans for equipment failures, building deficiencies, and recurring maintenance concerns.
• Maintain accurate records for equipment, warranties, service histories, inspections, repairs, and replacement schedules. Preventative Maintenance
• Establish recurring inspection, servicing, testing, and replacement schedules.
• Establish appropriate inventory levels for filters, belts, electrical components, plumbing supplies, repair materials, and other commonly used items.
• Develop procedures for emergency response, system shutdowns, severe weather, utility interruptions, and equipment failures.

Capital Planning and Project Execution:

• Review available facility assessments, reserve studies, inspection reports, and historical maintenance records.
• Serve as the Club's primary facilities representative on construction, renovation, and infrastructure projects.
• Coordinate construction activities to minimize disruption to members, employees, events, and daily operations.
• Maintain project documentation, including proposals, contracts, drawings, permits, warranties, change orders, and completion records.
• Communicate project progress, anticipated disruptions, budget status, and emerging concerns to Club leadership. Vendor and Contract Management
• Evaluate current service providers, maintenance agreements, warranties, and vendor relationships.
• Review contractor proposals for accuracy, completeness, pricing, and consistency with the Club's needs.
• Renegotiate or competitively bid contracts when service, value, or performance does not meet Club standards.
• Hold vendors accountable for workmanship, timeliness, safety, communication, and contractual obligations.
• Verify the completion and quality of outside work before approving invoices.
• Maintain relationships with reliable contractors who can support both planned projects and emergency needs. Team Leadership and Departmental Accountability
• Lead, develop, schedule, and evaluate the Club's facilities and housekeeping employees.
• Establish clear job responsibilities, performance expectations, work priorities, and accountability standards.
• Conduct regular departmental meetings and provide employees with timely direction and feedback.
• Assess staffing levels, technical capabilities, training needs, and succession risks.
• Preserve and document institutional knowledge held by long-tenured employees.
• Develop written procedures for recurring maintenance tasks, equipment operation, emergency response, and departmental communication.
• Ensure employees comply with safety practices, Club policies, and applicable regulatory requirements.
• Coordinate effectively with department heads whose operations depend on facilities support. Safety and Regulatory Compliance
• Maintain facilities in accordance with applicable building, fire, health, environmental, workplace-safety, and accessibility requirements.
• Coordinate required inspections, testing, certifications, permits, and corrective actions.
• Ensure contractors and employees follow appropriate safety procedures and maintain required licenses and insurance.
• Identify and address hazards that could affect members, guests, employees, or Club property.
• Support the Club's emergency-preparedness and business-continuity planning. Preferred Qualifications
• At least seven years of progressively responsible facilities, engineering, construction, property-management, or building-operations experience.
• Previous experience leading a facilities, engineering, or maintenance department.
• Strong working knowledge of HVAC, electrical, plumbing, refrigeration, building controls, life-safety systems, commercial kitchens, and general building maintenance.
• Experience managing preventive maintenance programs and computerized maintenance-management systems.
• Demonstrated success overseeing contractors, evaluating proposals, negotiating agreements, and holding vendors accountable.
• Experience managing renovations, infrastructure projects, and capital improvements from planning through completion.
• The ability to identify problems, evaluate alternatives, and make timely, practical decisions.
• A leadership style based on accountability, consistency, collaboration, and employee development.
• Availability to respond to facility emergencies outside regular working hours when necessary.

Working Conditions This position requires regular movement throughout the Club's property and facilities. The Director must be able to inspect mechanical rooms, roofs, crawl spaces, equipment areas, construction sites, and other operational spaces. The role may involve lifting, climbing, standing for extended periods, working outdoors, and responding to urgent building or equipment issues. The work schedule will generally reflect the operational needs of the Club and includes select evenings, weekends, holidays, and emergency response.

Pay:

$100,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance

Work Location:

In person