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Maintenance Program Manager
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JLL
Detroit, MI (In Person)
Full-Time
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Job Description
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facility Maintenance Program Manager What this job involvesThe Operations Manager is a key leadership role responsible for overseeing the operations and performance for Critical Environments. You'll leverage your deep understanding of Critical Environment operations and critical infrastructure, along with strong leadership and strategic thinking abilities to work with a team of professionals and drive operational excellence. Success in this role requires being an open, transparent, and consistent communicator to all stakeholders, as you'll have the opportunity to shape a portion of the digital economy and influence the careers of teams supporting operations.
Maintain client satisfaction with delivery of facility services and support Client programs. Develop and maintain a positive client relationship.
Provides contract, JLL corporate and account compliance management and quality control with vendor partners. Meet site Key Performance Indicators (KPI's) and monitor Service Level Agreements (SLA's) to identify potential challenges and plan corrective actions accordingly.
Partner with Client to ensure overall oversight of portfolio is well maintained in a timely manner.
Demonstrate strong collaboration and teamwork within regional team to drive overall account team success.
Facilitate work order management for maintenance team and vendors.
Enforce all Company policies and safety training requirements.
Implement and monitor hazard control and team safety practices, ensure compliance with local codes, regulations and company policies.
Support the Client in the implementation and execution of short and long-term projectsSupport Client programs, processes and procedures that reduce short and long term operating costs and increase productivity.
Oversee and execute the appropriate monthly/quarterly/annual on- site inspections.
Proven record of providing excellent internal and external customer serviceKnowledge of standard business and accounting practicesTime Keeping ManagementAdvanced computer skills with emphasis on Excel and possess the ability to analyze dataStrong organizational, management, and supervisory skillsExperience in matrix management organization desirableDemonstrated ability to develop successful relationships with and influence customers, both internal and external.
Manage JLL Supervisor who manage JLL UAW Skilled TradesHiring Maintenance Team Members / InterviewingFollow CBA to create a comprehensive and cohesive relationship with UAW LeadershipTime Management3rdParty Vendor Management where applicableSpill ResponseMechanical SystemsHVAC/R (Heating, Ventilating, Air conditioning, and Refrigeration)Building Exhaust SystemsPreventative Maintenance (Scheduled maintenance to prevent break down)Emergency power systemsUninterruptible power supply (UPS) systemsStandby generators Understanding of Building SystemsBuilding Automation SystemsBuilding Monitoring systemsData CentersBuilding Utility & Piping SystemsEnergy... For full info follow application link. JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Your day-to-day tasks will include:
Provide leadership and direction for the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety in a dispersed regional portfolio.Maintain client satisfaction with delivery of facility services and support Client programs. Develop and maintain a positive client relationship.
Provides contract, JLL corporate and account compliance management and quality control with vendor partners. Meet site Key Performance Indicators (KPI's) and monitor Service Level Agreements (SLA's) to identify potential challenges and plan corrective actions accordingly.
Partner with Client to ensure overall oversight of portfolio is well maintained in a timely manner.
Demonstrate strong collaboration and teamwork within regional team to drive overall account team success.
Facilitate work order management for maintenance team and vendors.
Enforce all Company policies and safety training requirements.
Implement and monitor hazard control and team safety practices, ensure compliance with local codes, regulations and company policies.
Support the Client in the implementation and execution of short and long-term projectsSupport Client programs, processes and procedures that reduce short and long term operating costs and increase productivity.
Oversee and execute the appropriate monthly/quarterly/annual on- site inspections.
Required Knowledge:
Strong interpersonal skills and problem-solving abilityExcellent verbal/written communication and presentation skillsWorking knowledge of HVAC, electrical, mechanical, building automation systems across a variety of building types.Proven record of providing excellent internal and external customer serviceKnowledge of standard business and accounting practicesTime Keeping ManagementAdvanced computer skills with emphasis on Excel and possess the ability to analyze dataStrong organizational, management, and supervisory skillsExperience in matrix management organization desirableDemonstrated ability to develop successful relationships with and influence customers, both internal and external.
Working Environment:
The job is performed in an industrial production client campus environment indoor and outdoor responsibilities. This position requires extensive contact with internal and external customers to effectively perform the job.Minimum Requirements:
Work experience in Facilities Management with management/technical emphasis5-7 years industry experience required either in the corporate environment, third party service provider or as a consultant with demonstrated ability to exercise proper judgment Areas of responsibility include but not limited to:Manage JLL Supervisor who manage JLL UAW Skilled TradesHiring Maintenance Team Members / InterviewingFollow CBA to create a comprehensive and cohesive relationship with UAW LeadershipTime Management3rdParty Vendor Management where applicableSpill ResponseMechanical SystemsHVAC/R (Heating, Ventilating, Air conditioning, and Refrigeration)Building Exhaust SystemsPreventative Maintenance (Scheduled maintenance to prevent break down)Emergency power systemsUninterruptible power supply (UPS) systemsStandby generators Understanding of Building SystemsBuilding Automation SystemsBuilding Monitoring systemsData CentersBuilding Utility & Piping SystemsEnergy... For full info follow application link. JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.