Quick Lane Technician Supervisor

Quick Lane Technician Supervisor Apple Ford Apple Valley Apple Valley, MN Job Details Full-time $65,000 - $95,000 a year 11 hours ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Employee assistance program Vision insurance 401(k) matching Volunteer time off Opportunities for advancement Flexible schedule Life insurance Qualifications ASE Certification Employee onboarding Customer communication Automotive repair EHS Preventive maintenance Workflow management (operations management method) Environmental compliance Mid-level Auto service management Technical support Dispatching Team development Supervising experience Mentoring Implementation of OSHA safety standards Quality inspection Automotive service Organizational skills Quality control operations Hazardous waste management Environmental regulatory compliance Onboarding process management Automotive diagnostics Leadership Team motivation (leadership skill) Communication skills Overseeing training Customer complaint resolution

Full Job Description Quick Lane Technician Supervisor Company:

Apple Autos (Top Minnesota Workplace)

Compensation:

$65k-$95k Are you looking for a company that Supports You and Your Family, Encourages You to Make a Difference, and helps Champion Your Lifelong Journey? Then you need to look at Apple Autos. Apple Autos is a 6-brand, 7 location automotive company founded on belief that people come before profit. Our Vision is to be Famous for Extraordinary Customer Experiences with People who are Empowered to Create Growth and Loyalty for a Lifetime. We are seeking an experienced Quick Lane Technician Supervisor to lead our fast-paced, high-volume Quick Lane operation. This is a key leadership role that bridges management and hands-on technicians, ensuring preventive maintenance services are delivered efficiently, safely, and to the highest dealership standards. If you're a motivated automotive leader who thrives on developing people, improving workflow, and delivering excellent customer experiences, this is a great opportunity to grow your career. What You'll Do As the Quick Lane Technician Supervisor, you'll oversee daily operations and be a hands-on leader for the team.

Key Responsibilities include:

Team Leadership:

Lead, coach, and motivate technicians and advisors to meet productivity, quality, and customer satisfaction goals.

Workflow Management:

Manage daily shop flow by dispatching work effectively to maximize efficiency and reduce wait times.

Technical Support:

Serve as a technical resource by assisting with complex diagnostics, repairs, and problem-solving as needed.

Quality Control:

Inspect completed work to ensure adherence to factory specifications, dealership standards, and safety requirements.

Customer Relations:

Support service advisors in resolving customer concerns quickly and professionally, ensuring clear communication throughout the service process.

Safety & Compliance:

Enforce OSHA standards, environmental regulations, hazardous waste procedures, and overall shop safety practices.

Training & Development:

Onboard new hires and provide ongoing training to keep the team current on procedures, tools, and best practices.

What We're Looking For Qualifications:

Previous leadership, foreman, or supervisory experience in a Quick Lane or automotive service department (preferred) Strong knowledge of preventive maintenance and light repair services Ford and/or ASE certifications strongly preferred Excellent communication, organization, and leadership skills Ability to thrive in a fast-paced, high-volume environment Why Join Us Leadership role with hands-on impact Stable, high-volume service operation Opportunity to mentor and develop technicians Supportive dealership environment focused on quality and safety Competitive pay and benefits (based on experience) Benefits Competitive Pay Flexible Working Hours Advancement Opportunities Professional and Respectful Work Environment Medical, Vision, Dental, Health Savings Account, Flexible Spending Account Company Paid Life Insurance along with Voluntary Life and Disability Health Club Reimbursement New and Used Vehicle, Parts, and Service Discounts Vacation, Holiday, Volunteer Time Off 401k with a Company Matching Contribution Employee Assistance programs Why Work for Apple Autos We strive to make a positive impact in our world, you will get the opportunity to give back. Internal promotions, we offer our employees the opportunity to advance internally. We encourage teamwork, positivity, and kindness. Learning and development programs are available . We empower our employees to do what is best for our customers, and other employees. Continually giving back to our employees for all their hard work that does not go unnoticed. We offer a variety of fun events to say thank you to our most important assets, our amazing employees.

EEO Statement:

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.