Service Manager

Service Manager at Es Gourmet Sandwiches Service Manager at Es Gourmet Sandwiches in Stillwater, Minnesota Posted in 10 days ago.

Type:

full-time

Job Description:

Service ManagerCompany:

Es Gourmet SandwichesLocation:

StillwaterPay:

$22$27 per hour (based on experience)

Schedule:

Full-Time preferredAbout UsEs Gourmet Sandwiches is an independent restaurant focused on high-quality food, genuine hospitality, and running a clean, sharp operation. We care about standards, teamwork, consistency, and treating guests the right way.

Were looking for a Service Manager who can lead the guest experience, support daily operations, and help keep the team organized and accountable.

Position SummaryThis is a hands-on leadership role for someone who can run the front of house confidently while also helping with scheduling, ordering, staff coordination, and operational flow. Some back-of-house experience is strongly valued, as we believe great leaders understand the whole operation.

You wont be sitting in an office. Youll be in the action.

Key ResponsibilitiesGuest Experience & Floor LeadershipLead front-of-house service during shiftsCreate a welcoming, professional guest experienceResolve guest concerns quickly and respectfullyMaintain pace, urgency, and hospitality standardsTeam LeadershipHelp direct and support staff during shiftsReinforce standards, accountability, and teamworkAssist with training new team membersHelp create a positive, no-drama work cultureOperationsAssist with scheduling and shift coverageHelp with ordering, inventory, and receiving deliveriesMaintain cleanliness, organization, and readinessCommunicate issues and opportunities to ownershipKitchen SupportStep into prep or back-of-house support when neededUnderstand food safety, sanitation, and workflow basicsHelp wherever needed to keep service strongQualificationsRestaurant experience requiredPrior supervisory or leadership experience preferredStrong front-of-house presence and communication skillsSome back-of-house or kitchen experience preferredExperience with scheduling and ordering is a major plusReliable, organized, and calm under pressureTeam-first attitude with solid work ethicWhat We OfferCompetitive hourly pay: $22$27/hourOpportunity to grow with an expanding independent businessDirect access to ownership and decision-makersA workplace with standards, momentum, and prideTo ApplyPlease send your resume along with a short note including:

Your restaurant backgroundWhy youd be a strong fit for this roleYour availabilityWere looking for someone dependable, sharp, and ready to help lead. If you take pride in running a strong shift, treating guests right, and building a solid team culture, wed like to hear from you. recblid fiiwxi2rzc74ltbuyw5bj4bowq47lh