Service Manager

Service Manager 4.2 4.2 out of 5 stars Clinton, MO 64735 $5,000

• $8,000 a month
• Full-time Max Motors Dealerships 17 reviews $5,000
• $8,000 a month
• Full-time Overview We are seeking a dedicated and experienced professional to lead our service department.

This position involves managing service operations and ensuring top-notch customer satisfaction while optimising the workshop's efficiency. Key Responsibilities Oversee daily service operations, including scheduling and workflow management. Ensure high-quality standards in all service activities and maintain customer satisfaction. Train, mentor, and evaluate service staff to enhance team performance and skills. Manage service budgets and control costs effectively. Develop and implement service marketing strategies to attract new customers. Handle customer inquiries, complaints, and service issues in a professional manner. Requirements Proven experience in a service management role, preferably within the automotive industry. Strong leadership skills and the ability to motivate a team. Excellent communication and customer service skills. Solid understanding of automotive repair processes and service department operations. Proficient in using service management software and tools. Nice to have Certification in automotive service management. Experience with managing budgets and financial reports. Knowledge of current automotive technologies and trends.