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Job Description
Maintenance Supervisor Location:
The Reserve at Hickory Commons -
Winston-Salem, NC SUMMARY:
The Maintenance Supervisor oversees the physical condition and maintenance operations of the apartment community. Responsibilities include repairs, make-readies, preventive maintenance, budget monitoring, and construction coordination. This role requires a flexible schedule, including weekends and holidays as needed.
KEY RESPONSIBILITIES
Supervise and schedule maintenance staff; assign and monitor work Coordinate with the Community Manager on inspections, move-ins/outs, and priorities Manage service requests, ensuring timely completion and minimal callbacks Plan and oversee apartment make-ready processes Conduct daily property inspections to identify safety hazards and maintenance needs Perform and schedule preventive maintenance on equipment and units Order supplies and manage maintenance budget (with approval for major purchases) Coordinate vendor services, warranty work, and contract quality Support hiring, training, and performance evaluation of maintenance staff Ensure compliance with safety standards and conduct periodic safety audits Respond to emergencies (weather, fire, floods, etc.) Maintain organization and cleanliness of maintenance areas Assist other communities as needed and perform additional duties as assigned
SKILLS AND ABILITIES
Strong knowledge of HVAC, plumbing, electrical systems, appliances, and general repairs Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities Strong communication and interpersonal skills Ability to work independently with attention to detail and professionalism Proficient with maintenance tools, equipment, and basic computer use
SUPERVISORY RESPONSIBILITIES
Oversees maintenance staff including technicians and groundskeepers
QUALIFICATIONS
High school diploma or equivalent required; technical training preferred Minimum 5 years general maintenance experience and 1+ year of supervisory experience Multi-family maintenance experience preferred Valid driver's license required
Certifications:
EPA (Freon), CAMT preferred; additional trade certifications a plus
TECHNICAL REQUIREMENTS
Ability to troubleshoot HVAC, plumbing, electrical systems, appliances, and equipment Knowledge of preventive maintenance and safety practices
PHYSICAL REQUIREMENTS
Regular standing, walking, lifting (50+ lbs), climbing ladders, and outdoor work Ability to operate tools, equipment, and perform manual labor safely
WORK ENVIRONMENT
Combination of indoor/outdoor work with moderate noise levels Exposure to weather, tools, and maintenance-related hazards
BENEFITS
Eligible full-time employees receive health (HDHP/PPO), dental, vision, life insurance, disability, HSA/FSA, EAP, 401(k), 12 holidays (including birthday), and up to 130 PTO hours.
ABOUT NHE, INC. NHE
is a Greenville, SC-based real estate management company specializing in multi-family housing and HOA management, delivering high-quality service through expertise, technology, and professional teams. EOE
