Service Manager

Service Manager Inland Truck Parts & Service Lincoln, NE Job Details Full-time $90,000 - $110,000 a year 18 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Employee discount Retirement plan Qualifications Heavy truck repair Service writing Computer operation Vehicle inspections Customer communication Staff supervision Vehicle mechanics for truck drivers Equipment repair Team leadership Service scheduling Staff scheduling Team scheduling Auto service management CDL Hiring Leading team collaboration initiatives Productivity software Hydraulics Staffing management Mechanical systems repair Full Job Description Inland Truck Parts & Service is currently looking for an experienced Service Manager to join our team in Lincoln, Nebraska .

Minimum Salary:

$90,000+ per year, based on experience and skillset. We are looking for a strong leader with solid experience in heavy-duty truck repair operations . Knowledge of heavy-duty truck maintenance and repair is required, and experience with hydraulic systems is highly preferred. As the Service Manager, you will be an integral part of our team, helping shape the direction and culture as we enter an exciting phase of growth. We are looking for someone who is adaptable, enthusiastic, and ready to collaborate in a positive, dynamic environment. You'll be a key player in helping us improve processes, enhance customer experiences, and support the evolving goals of the business. Inland Truck Parts Company, established in 1944, is an employee-owned business with 37 locations in 12 states. Job Summary The primary function of the service manager is to manage and supervise all aspects of service operation, under the guidance of the store manager.

ESSENTIAL DUTIES & RESPONSIBILITIES

❑ Ensure excellent internal and external customer service and communication ❑ Demonstrate ability to effectively work with a team ❑ Assist with recruiting, hiring, training, monitoring, & evaluating staff ❑ Supervise all service personnel & operations ❑ Ensure & / or demonstrate application of mechanical & computer application expertise ❑ Organize work for efficient & quality operation ❑ Assign tasks, schedule work hours ❑ Monitor inventory levels ❑ Promote/ assist with parts sales ❑ Maintain knowledge of all service processes & equipment ❑ Direct or participate with giving repair estimates ❑ Oversee and/or perform repair work & necessary scheduled maintenance ❑ Ensure neat, clean, attractive appearance & safety of service area ❑ Troubleshoot problems ❑ Provide feedback/ operating reports for store manager ❑ Maintain adherence of policies / procedures ❑ Prompt attendance & neat appearance ❑ Other duties as deemed necessary by the store manager

Requirements:

❑ Valid class A CDL (strongly preferred, not required) ❑ High level of computer literacy ❑ Extensive knowledge of heavy duty truck parts and repairs ❑ Microsoft Office knowledge/experience ❑ Excellent organizational, scheduling, & communication skills ❑ Excellent leadership & supervisory abilities (ability to lead & supervise several technicians) ❑ Excellent customer/ shop service commitment ❑ Ability to conduct thorough truck inspections & repair functions

Pay:

$90,000.00 - $110,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Flexible spending account Health insurance Paid time off Retirement plan Vision insurance Application Question(s): Why do you think you would be a good fit for this position?

Experience:

Hydraulics:

2 years (Preferred)

Service Manager :

1 year (Preferred)

License/Certification:

CDL (Preferred)

Work Location:

In person