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Property Maintenance Manager

Job

Yasmesoft Inc

Edison, NJ (In Person)

$77,000 Salary, Full-Time

Posted 2 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/30/2026

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Job Description

Must be local to New Jersey. This position will pay $77,000k Annually plus bonus,
Annual Salary:
Property Maintenance Dispatch Coordinator to provide support for the Property Maintenance Team and various departments throughout the Company. The Property Maintenance Dispatch Coordinator handles the end-to-end service request process, from initial customer intake to dispatch and close out. Supporting the Managers and Director, this role will provide communication to the customer, service call status updates, and customer satisfaction follow-up communications. Also provides essential administrative functions, including call data summaries and invoice review and processing. Contingent on prior experience.
Responsibilities include:
Manages the Customer Service Request system for all requests that come in from customers via email or phone. Dispatches FBC Foremen for rapid response and tracks real-time progress updates. Assists PM Managers with monthly call accounting, data summaries, and operational reporting. Maintains proactive client communication regarding resolution status. Closes service requests and conducts follow-ups to verify customer satisfaction. Identifies and escalates opportunities for enhanced customer relations follow-up from a member of the Customer Relations (CR) Team. Under the direction of the Property Maintenance (PM) Managers ensures seamless 24/7 coverage of the Customer Service phones/emails. With the PM Managers, stays apprised of scheduled and unscheduled time off for the Foremen to ensure consistent operational coverage across all service lines. Supports Operations and Financial Services (FS) with invoice processing via Nexus software. Reviews Safety Patrol daily reports and tour logs to ensure 100% completion. Communicates operational issues and/or safety gaps to management immediately. Executes incident reporting by alerting relevant parties of critical field events. Other duties as assigned, including cross-training for other coordinator roles in the department. Please submit your resume for immediate consideration!
Pay:
$77,000.00 per year
Benefits:
Health insurance
Work Location:
In person