Automotive Service & Customer Manager

Automotive Service & Customer Manager Turnersville, NJ Job Details Full-time $60,000 - $90,000 a year 3 days ago Benefits Health insurance 401(k) Paid time off Employee discount Qualifications Service writing Vehicle inspections Customer communication Pricing Automotive repair Maintaining an organized workspace Inventory control Customer service Mechanical repair Mid-level Auto service management Team development Driver's License Supervising experience Team management Store management Vehicle maintenance Automotive service Training & development Clean workspace maintenance Automotive diagnostics Retail management Leadership 2 years Repair estimation Communication skills Overseeing training

Full Job Description Benefits:

Uncapped Commission Plan 401(k) Bonus based on performance Employee discounts Health insurance Paid time off At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization. Responsibilities As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers Following up with customers, services requested, estimated completion times etc. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts Deliver and discuss pricing estimates with customers as well as promoting shop service specials Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed Supervise up to ten employees Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks Maintain inventory counts Overall cleanliness and organization of the facility Other duties as assigned Qualifications A minimum of 2 years of store or service manager experience General automotive knowledge Excellent customer service disposition Good communication skills Leadership ability Team building skills Ability to work a flexible retail schedule including weekends, evenings and holidays Valid driver's license