Service Manager

Join Lucatelli's Pizzeria as a Service Manager and take the helm of our front-of-house operations! We're looking for a natural leader who thrives in a fast-paced restaurant environment and has a genuine passion for delivering exceptional customer experiences. If you love working with people, solving problems on the fly, and creating a welcoming atmosphere for our guests, we'd love to meet you. About Lucatelli's Pizzeria Lucatelli's Pizzeria is a beloved local establishment in Doylestown, PA, dedicated to serving authentic, delicious pizza and Italian cuisine in a warm, inviting setting. We pride ourselves on our quality food, attentive service, and commitment to making every guest feel like part of our family. What You'll Do Lead, mentor, and support our counter servers to deliver consistently outstanding guest experiences Manage the flow of take out orders to reduce mistakes and increase consistency. Handle guest interactions with grace and professionalism, addressing concerns and ensuring satisfaction Collaborate with kitchen and management teams to coordinate smooth operations Train staff on service standards, menu knowledge, and hospitality best practices Monitor service quality, cleanliness, and adherence to restaurant policies Contribute to a positive, team-oriented work environment where everyone feels valued How to Apply Ready to make an impact? Click the apply button on Poached to submit your application. We review applications on a rolling basis and look forward to learning more about you!