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Assistant Service Manager - Express Maintenance
Job
Ballentine Ford and Toyota
Greenwood, SC (In Person)
Full-Time
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Job Description
Assistant Service Manager - Express Maintenance Full-Time Position | Career Growth Opportunity We are seeking a motivated, dependable, and customer-focused Assistant Service Manager to join our growing Express Maintenance team. This position will support our two Maintenance Assistant Service Managers and is an excellent opportunity for someone looking to learn the service management side of the automotive business. It serves as a strong stepping stone for individuals who aspire to become an Assistant Service Manager in the future. As an Assistant Service Manager, you will work closely with our Service Managers and technicians to provide an outstanding customer experience while helping ensure the efficient operation of our Express Maintenance department. Responsibilities Greet customers in a friendly and professional manner Assist customers with service needs and maintenance recommendations Help schedule appointments and manage workflow Communicate with customers regarding vehicle status and service updates Work closely with technicians and management to ensure timely service completion Maintain accurate records and customer information Assist in creating a positive and efficient service experience Support the daily operations of the Express Maintenance department Learn the responsibilities and processes of service management through hands-on experience Qualifications Excellent customer service and communication skills Positive attitude and professional appearance Strong work ethic and willingness to learn Dependable and punctual Ability to work in a fast-paced environment Basic computer skills Team-oriented mindset Automotive knowledge is a plus, but not required Experience No experience necessary. We will train the right candidate. We are looking for individuals with the right attitude, strong people skills, and a desire to grow professionally. If you enjoy working with customers and are looking for a stable career opportunity with advancement potential, we encourage you to apply. What We Offer Full-time employment Paid training Career advancement opportunities Supportive team environment Opportunity to learn the automotive service business from experienced professionals Direct exposure to Assistant Service Manager responsibilities A clear path toward future Assistant Service Manager opportunities within our organization This position is an excellent fit for recent graduates, individuals looking for a career change, or anyone interested in developing a career in automotive service management.