Service Manager

Title:

Service Manager - Plumbing Leader (Growth Opportunity)

Location:

Allen, TX (and surrounding service areas)

Salary:

$80,000 - $100,000 / year About the Opportunity Are you a licensed plumber who loves the trade but is ready to step into a pivotal leadership role? This is not a career-ending move to a boring desk job where you watch the clock. This is a rocket ship. We are a rapidly growing, premier residential service company in the Allen area, and we are looking for a process-driven, people-focused leader to take our plumbing team to the next level. If you have a passion for the field, a heart for coaching, and the drive to build a world-class team, we want to invest in you. What You'll Do (The Best of Both Worlds) This role perfectly balances strategic office leadership with hands-on field mentorship. You won't just be managing spreadsheets; you'll be molding the next generation of top-tier plumbers. In the

Office:

Lead daily huddles, run engaging team training sessions, and keep our service processes running like a well-oiled machine. In the

Field:

Conduct ride-alongs to coach technicians in real-time, refine their customer service skills, and help troubleshoot complex technical jobs.

Development:

Actively mentor apprentices, tradesmen, and journeymen to help them hit their personal and professional career goals.

What We Are Looking For Plumbing License Required:

Must be a licensed Journeyman or Master Plumber (highly qualified Tradesmen or advanced Apprentices with strong leadership skills may be considered).

Tech & Systems Savvy:

Prior experience utilizing ServiceTitan is a must.

The Nexstar Advantage:

Nexstar Service System training is a huge plus. (If you aren't trained yet, you must be eager to learn it—we invest in best-in-class Nexstar training for our leaders).

Cool Under Pressure:

You are a problem-solver at heart. You don't shy away from challenges, you don't get quick to anger, and you approach technical or customer hurdles with a calm, analytical mindset.

Process-Oriented:

You appreciate structure, checklists, and clear workflows. (

Note:

A military background often lends itself incredibly well to this role and is highly valued!).

A Born Coach:

You are genuinely obsessed with developing people. Your biggest win is watching someone you trained succeed. What We Offer (Benefits & Perks) We believe in taking care of the people who take care of our team and our customers. Comprehensive Medical Insurance to keep you and your family healthy. 401(k) Retirement Plan with a company match to invest in your future. Company Vehicle Opportunities for field operations and ride-alongs. Performance-Based Bonuses and Incentives that can drive your total compensation up to $130,000+. A Stable Pipeline of Residential Service Calls—our strong presence in the Allen area means the work is steady year-round.

Elite Training:

Best-in-class Nexstar training to sharpen your leadership and operational skills.

Massive Growth Potential:

A clear path for advancement as our company continues to expand significantly.

Pay:

$80,000.00 - $100,000.00 per year

Benefits:

401(k) matching Health insurance

Work Location:

In person