Service Manager

Service Manager

B HOM STUDENT LIVING - 1.0

Denton, TX Job Details Full-time $24 - $30 an hour 1 day ago Qualifications Certified Pool Operator Residential painting Outdoor work High school diploma or

GED HVAC

Certification Full Job Description Overview We are seeking a dynamic and proactive Service Manager to lead our service department with enthusiasm and expertise. In this pivotal role, you will oversee daily operations, ensure exceptional customer satisfaction, and drive continuous improvement in maintenance and repair services. Your knowledge and leadership skills will empower your team to deliver top-tier service, while maintaining safety standards and operational efficiency. Join us to be at the forefront of delivering reliable, high-quality service that keeps our customers moving forward! Duties

• Schedules, monitors and/or performs preventative maintenance and apartment turns.
• Diagnoses problems and repairs in the areas of HVAC, electrical, plumbing, swimming pool, carpentry, dry wall, exterior structural, and appliances.
• Ensures that work order requests are responded to promptly and professionally.
• Ensures residential units have been turned in a timely and efficient manner, as well as determines if work has been completed properly.
• Provides excellent customer service to prospective and current tenants, and promotes a quality living experience for all residents
• Uses Entrata to schedule and perform emergency service work when required
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts service team to items that need to be repaired.
• Assists supervisor with scheduling and communicating with vendors and contractors
• Assists supervisor with obtaining bids from outside contractors, as well as oversees contractor work for completeness
• Assists with purchasing maintenance supplies for the property while staying within the planned budget
• Accurately prepares and submits property invoices in accordance with established guidelines
• Communicates with supervisor regarding the overall maintenance function of the property.
• Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention
• Complies with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws
• Achieves high productivity through reliable and punctual attendance and report any tardiness, attendance and disciplinary issues to immediate supervisor
• Other duties as assigned Qualifications To perform the role successfully, an individual must be able to perform all essential functions satisfactorily. The requirements define the knowledge, skill, and/or ability necessary to perform the essential functions
• Require one or more of the following certifications: o EPA Certification, Type I and II o HVAC Certification o CPO Certification (pool) o Other licenses and/or certifications as required by state law

Desired Qualifications/Skills:

• A high school education or equivalent is required (college hours preferred)
• 1 year of electrical, painting, drywall and plumbing experience
• Must be available for night/weekend call duty

Work Schedule:

Monday-Friday, with extended hours and/or weekends being required as scheduled, or as needed to meet business needs.

Physical Requirements/Environment:

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements include the ability to frequently sit, stand, walk, reach forward and overhead, and grasp. Must be able to bend, crouch or stoop. Must be able to lift and carry up to 100 lbs. and push and pull up to 100 lbs. with mechanical assistance. Must have close and distance vision and the ability to adjust focus. While performing the functions of this job, the employee is regularly exposed to work near moving mechanical parts, work in high, precarious placed, outdoor weather conditions; frequently exposed to fumes of airborne particles; and occasionally exposed to toxic or caustic chemicals, extreme heat, risk of electrical shock, vibration. The noise level in the work environment is usually moderate. The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required.

Pay:

$24.00 - $30.00 per hour

Work Location:

In person