Service Manager

Between $55k and $70k Per Year DOE (Depends on Experience) Position range in Hidalgo County $52k - $98k Per Year Service Manager

MOONBIZ INC

(ROTO-ROOTER)

Occupation:

Construction Managers

Location:

Edinburg, TX - 78542

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

04/03/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Updated:

04/30/2026

Expires:

07/06/2026

Agency Job ID:

805497299 Job #: 16998635 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Experience 1 Month(s) Schedule Full Time Job Type Regular Duration Permanent Employment Help for . Roto-Rooter is seeking a Service Manager to oversee daily plumbing and drain operations in our Edinburg shop while building a sales-focused, high-performance culture. This role combines leadership, revenue accountability, field oversight, and customer experience management. Leadership & Operations Lead daily operations for plumbing and drain service teams Conduct daily technician performance meetings (close rate, average ticket, profitability, options presented) Manage on-call rotations and monitor overtime Approve weekly timesheets and calculate project pay for install crews Participate in Manager-on-Duty rotations Sales & Revenue Growth Drive service and installation revenue Develop and implement strategies to exceed sales targets Coach technicians on presenting options and maximizing job opportunities Monitor KPIs and hold team accountable for performance Team Development Train, coach, and mentor technicians on technical skills, safety, and sales process Conduct ride-alongs and field evaluations Provide counseling and administer discipline when necessary Customer Service Ensure consistent five-star customer experiences Resolve customer concerns same-day whenever possible Provide real-time coaching and field support Field & Quality Control Perform site visits to assess workmanship and job progress Inspect technician appearance, vehicle condition, and equipment Ensure compliance with safety and company standards Inventory & Coordination Partner with dispatch for strategic job scheduling Manage equipment and inventory levels Coordinate with leadership on ongoing technical and sales training