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Retail Maintenance, Operations Manager - Commercial Only
Job
Ideal Services NW
Fife, WA (In Person)
$87,500 Salary, Full-Time
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Job Description
Job Summary Oversee 35+ field Techs and a team of 5 support staff Oversee dispatch staff for smooth and efficient work order flow, from scheduling to completion o Ensure work order description is understood ando Ensure the techs have proper training on procedureso Ensure the right tech is sent to a job based on skill levelo Work to improve the skill level of the service techso Work to build the techs and staffs confidence, attitudeo Ensure techs have the proper Manage work order scheduling, with staff, to ensure ETAs are met. Oversee work order completions to meet client's criteria Work with Account manager team to ensure our performance score card stays in the "A" rating Oversee that each work order is done on time, with quality and profitable Work with the Account Manager team on quotes and scheduling to keep the clients happy Oversee the warehouse staff and mechanic to ensure an efficient use of all resources Oversee the vehicle inventory and the proper operationWork with the GM and owners to ensure the team works together as cohesive team Must have "MINIMUM" 10+ years experience in the "Commercial Construction trades" and 5+ years experience in a Supervisory role Looking for a leader that can: Work with, motivate and train the field staff to be their best. Ensure the techs have the necessary training on protocols and procedures. Ensure the techs are efficient and thorough in performing repairs and maintenance