Plumbing Service Manager

Plumbing Service Manager Marysville, WA Job Details Full-time $90,000 - $130,000 a year 1 day ago Qualifications Computer operation Building code compliance Computer literacy Employee retention Plumbing building codes Full cycle recruiting Fleet management High school diploma or GED Dispatching Team development Key Performance Indicators Driver's License Supervising experience Driving Decision making Revenue target achievement Recruiting Interviewing Computer skills Training & development Senior level Crew management Leadership Communication skills Operational budget management Overseeing training Organizational budget management Customer complaint resolution Full Job Description Plumbing Service Manager | Leadership Role | $90K-$130K+ Lead the Team. Grow the Department. Build Something You're Proud Of. Are you a strong plumbing leader who knows how to coach technicians, drive performance, and keep customers thrilled? Do you believe great teams are recruited, trained, and led, not babysat? If you're ready to run the service department like a business, not just manage a schedule, this role was built for you

The Role:

Plumbing Service Manager This position owns the daily success of our plumbing service department. You'll be the bridge between the office and the field, responsible for people, performance, profitability, and culture. Your time will be intentionally split: ⅓ Recruiting the right people ⅓ Training and developing your team ⅓ Leading, supervising, and driving results Do this well, and you will win here. What You'll Be Doing (The Good Stuff) Lead, coach, and develop Service Technicians & Install Crews Recruit, interview, train, and retain top talent -Run ride-a-longs and provide real, constructive feedback Own dispatch efficiency, schedules, and manpower utilization Ensure quality work, code compliance, permits, and safety standards Solve customer issues fast and professionally Drive department KPIs, gross margin, and revenue goals Facilitate daily huddles and ongoing training Manage inventory, fleet, and department budget Grow service opportunities and membership clients Enforce company values, ethics, and safety culture This is a hands-on leadership role. You will be involved, visible, and an impactful Plumbing Service Manager. What We're Looking For Proven leadership experience in residential plumbing service Strong communicator who earns respect, not demands it Knowledge of plumbing codes and service operations Comfortable with numbers, KPIs, and budgets Organized, decisive, and calm under pressure Valid driver's license & basic computer skills High school diploma required. Industry experience strongly preferred.

Compensation & Growth Total Compensation Target:

$90,000 - $130,000+ annually Base compensation tied to department performance Incentives available based on hitting revenue and margin goals. Real opportunity to grow income as the department grows. This is not a capped role. Your leadership directly impacts your earnings.

WHY THIS ROLE IS DIFFERENT

You're not stuck behind a desk all day You're trusted to lead, not micromanaged You're building something, not maintaining chaos Your success is visible, measurable, and rewarded