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UTILITY SERVICES FIELD INTERN

Job

City of Surprise

Sun City, AZ (In Person)

Part-Time

Posted 4 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 7/20/2026

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Job Description

THIS OPPORTUNITY IS ESTIMATED TO BE FROM JULY 6, 2026 - AUGUST 28, 2026 POSITION WILL BE SCHEDULED FOR APPROXIMATELY 20 HOURS PER WEEK SUMMARY
Incumbents will learn introductory training as it relates to the Field Customer Service Department to include observation of reading water meters on an assigned route and recording information into an electronic handheld; shadowing staff to Investigate, evaluate and resolve customer complaints related to excessive water consumption; identify and report water meter equipment problems including damage, malfunctioning, and tampered with meters/equipment. Interns will gain knowledge of meter maintenance activities, including service turn ons/turn offs, new meter installation, meter replacement, and meter box clean outs; learn the functionality of automation to proactively identify meter-related problems, and work with customers to resolve the issues. Interns will receive on the job training and gain critical experience for higher-level operational knowledge and skills. Interns will observe and may gain experience in contacting Surprise residents and customers and will learn to always provide " Industry Leading Customer Service " and understand the culture of creating/retaining satisfied and happy customers. EDUCATION and/or
EXPERIENCE
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as listed on the job description.
CERTIFICATIONS, LICENSES, REGISTRATIONS
None
SELECTION PROCESS
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview Successful candidates will receive a post-offer; pre-employment background screening may include: Criminal Background Screening Education & Experience Verification E-Verify Fingerprinting To view the full job description, including work environment and physical demands, click HERE The City of Surprise is an EEO/ADA reasonable accommodation employer.