WATER METER TECHNICIAN

WATER METER TECHNICIAN

City of Milwaukee - 3.7 Milwaukee, WI Job Details $54,407 - $56,583 a year 3 days ago Benefits Wellness program Paid parental leave Paid holidays Disability insurance Dental insurance Tuition reimbursement Pension plan Parental leave Employee assistance program Life insurance Paid sick time Qualifications Safe work practices Plumbing system maintenance and repair Customer communication Maintenance inventory management Precision measuring instruments Outdoor work Equipment installation Mechanical repair Plumbing building codes Mid-level Assembly Driver's License AMR Driving Climbing Cleaning Equipment maintenance Equipment testing 1 year Hydraulics Hand tools Communication skills Customer complaint resolution Mobile devices Full Job Description Recruitment #2604-1019DC-001 List Type Original Requesting Department

DPW-WATER-BUSINESS

Open Date 4/16/2026 10:05:00 AM Filing Deadline 5/8/2026 11:59:00 PM Apply Introduction The City of Milwaukee is proud to employ a diverse workforce that is committed to providing exemplary service to the City's residents. If you have a passion for being part of an inclusive team of public servants, please consider the following opportunity. Purpose The Water Meter Technician installs, tests, exchanges, removes, and performs on-site repair of water meters and the attached electronic transmitting devices in private residences and businesses throughout the Milwaukee Water Works (MWW) service area. Essential Functions

INSPECTION, INSTALLATION, SERVICE, REPAIR, AND MAINTENANCE

Perform water meter exchanges, installations, and repairs for meters in both homes and businesses. Install, repair, and replace the electronic components of the water meters used in the automated meter reading system. Disassemble, clean, repair, test, and certify water meters. Assemble, program, and verify the operation of electronic components of the automated meter reading system. Install emergency hose connections. Assist the Water Meter Technician Lead with the installation, removal, testing, and repair of compound, turbine, mag, and fire service meters. Perform water turn-offs for non-compliance with repair or access orders. Perform service pipe thawing to restore water service. Perform inventory control tasks, including the preparation of meters for use in the field. Install and inspect equipment/meters for hydrant use permits and verify proper permitting. Report any water theft to supervisors.

CUSTOMER FOCUS

Respond to and resolve customer complaints of low water pressure, no water, meter tampering, and meter leaks. Communicate promptly with office staff, the MWW Control Center, customer service, and supervisors regarding investigation results, action taken, and other information needed to determine the next course of action. Complete paperwork including work orders, timesheets, and corrective action notices and submit to supervisors in a timely manner. We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008. Conditions of Employment The Water Meter Technician must be willing and able to do the following: Climb ladders, enter confined spaces, and wear confined space safety equipment. Lift, move, or transfer objects weighing up to 50 lbs. Work outdoors in adverse weather conditions for extended periods of time. The preplacement medical requirements for this title include: Physical/lift test Audiogram Vision Non-DOT - Drug Test Minimum Requirements One year of full-time experience in semi-skilled maintenance, including the use of hand tools. Valid driver license at time of application, throughout the selection process and throughout employment. A good driving record at time of application, throughout the selection process, and throughout employment. Equivalent combinations of education and experience may be considered. Desirable Qualifications Experience performing basic plumbing repairs. Knowledge, Skills, Abilities & Other Characteristics

TECHNICAL

Knowledge of basic plumbing practices, tools, and supplies. Knowledge of precision measuring equipment and water hydraulics. Ability to use basic hand tools to repair mechanical equipment, including wrenches, wedges, and hammers. Ability to disassemble and assemble piping systems, operate hydrants and lifts, and connect larger hoses for temporary water service applications. Ability to perform work assignments in a safe manner. Ability to navigate the MWW customer service area, including the cities of Milwaukee, St. Francis, Greenfield, and Hales Corners. Ability to operate a handheld tablet to track and update work orders in real time. Ability to attend training to maintain skills and knowledge of plumbing systems and codes.

CUSTOMER SERVICE AND INTERPERSONAL

Verbal communication skills to explain technical information to co-workers and customers. Customer service skills required to positively interact with customers in their homes. Interpersonal skills to effectively interact with co-workers and work as a productive team member. Ability to be diplomatic, tactful, and courteous with co-workers, customers, and the public, including in adverse situations. Ability to work cooperatively and fairly with coworkers and customers whose backgrounds may differ from one's own.

TIME MANAGEMENT AND JUDGMENT

Ability to work independently and to meet or exceed daily scheduled appointments. Problem-solving skills to assess problems in the field and determine the best course of action. Spatial awareness when performing field work. Honesty and the ability to use City resources responsibly. Current Salary The current starting salary (PR 8EN) is $54,407 annually, and the current resident incentive starting salary for City of Milwaukee residents is $56,583 annually. The City of Milwaukee provides a comprehensive benefit program that includes the following: Wisconsin Retirement System (WRS) Defined Benefit Pension Plan 457 Deferred Compensation Plan Health and Dental Insurance Paid Parental Leave Comprehensive Wellness Program Onsite Clinic Services Onsite Employee Assistance Program Alternative Work Schedules Long Term Disability Insurance Group Life Insurance Tuition Benefits Paid Vacation 12 Paid Holidays Paid Sick Leave and other paid leaves Flexible Spending Arrangement Commuter Value Pass For full details of the benefits offered by the City of Milwaukee, please visit https://city.milwaukee.gov/der/benefits. Selection Process

THE SELECTION PROCESS

will be job-related and will consist of one or more of the following: an evaluation of education, experience, and/or responses to supplemental questions; a written or performance test, a structured interview, or other assessment methods. The Department of Employee Relations reserves the right to call only the most qualified candidates to structured interviews and performance examinations. Structured interviews may include written exercises. Selection process component weights will be determined by further analysis of the job.

INITIAL FILING DATE

- The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the City's needs are met. Qualified applicants will be notified of the date, time, and place of the selection process components. Unless otherwise required by law, the City of Milwaukee will not provide alternative selection process dates or times. The applicant is responsible for attending all phases of the job selection process at the time and place designated by the City of Milwaukee. Additional Information Applications can be accessed by visiting www.jobapscloud.com/MIL. If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or . The Department of Employee Relations is located in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202. Conclusion EEO=702 The City of Milwaukee values and encourages diversity and is an equal opportunity employer.