Commercial Kitchen Equipment Service Technician

Why you'll love it here! Competitive compensation Portal to portal pay Overtime opportunities Company vehicle Company credit card for all travel expenses Company cell phone Medical, dental, vision benefits from Day One! 401(k) with company match Paid time off and holidays Ongoing technical training and certification support-CFESP prep programs, hands-on manufactures training Tuition reimbursement for additional certifications Career progression opportunities into a Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles

POSITION SUMMARY

The Service Technician reports to the Service Manager Located in Chicago, IL Field Based - Full Time The Service Technician - Hot & Cold Side (Hybrid) is a skilled field professional responsible for diagnosing, repairing and maintaining both commercial cooking (hot side) and refrigeration (cold side) equipment. This role supports critical customer accounts and ensures maximum equipment uptime across full commercial kitchen systems. The Technician plays a key role in delivering safe, reliable, and high-quality service while maintaining strong customer relationships and upholding TriMark s operational standards.

ESSENTIAL FUNCTIONS & KEY RESPONSIBILITIES

Hot Side - Cooking Equipment Diagnose and repair gas and electric cooking equipment including combi ovens, rack ovens, fryers, broilers, steamers, kettles, griddles, and ranges Troubleshoot ignition systems, gas trains, thermostats, heating elements, control boards, and safety devices Verify proper gas pressure, ventilation coordination, and electrical requirements Conduct root cause analysis to reduce repeat service calls Cold Side - Refrigeration Equipment Service commercial refrigeration systems including reach-ins, walk-ins, prep tables, undercounter units, ice machines, and remote condensing units Diagnose issues involving compressors, expansion valves, evaporators, condensers, and control systems Perform refrigerant recovery, evacuation, charging, and leak detection Interpret pressure-temperature charts and electrical schematics Preventative Maintenance & Optimization Perform preventative maintenance across full kitchen systems Identify efficiency improvements and equipment lifecycle concerns Provide proactive service recommendations to reduce downtime Customer Service & Documentation Communicate repair findings, cost implications, and preventative recommendations clearly Maintain accurate and timely service documentation Deliver professional, customer-focused service at all times Safety & Compliance Adhere to OSHA, EPA, and local safety regulations Maintain required refrigerant handling certifications Ensure safe job sites and proper tool and vehicle maintenance

REQUIRED QUALIFICATIONS

1-2 years of commercial kitchen equipment service experience (hot and cold side preferred) Strong understanding of gas systems, electrical diagnostics, and refrigeration cycles EPA Universal Certification Ability to read wiring diagrams and service manuals Valid driver s license with clean driving record Ability to lift 75+ pounds and work in high-heat or refrigerated environments

PREFERRED QUALIFICATIONS CFESA

certification Factory-authorized service training on major cooking and refrigeration brands Experience supporting high-volume or multi-location accounts

CORE COMPETENCIES

Strong troubleshooting across gas, electrical, and refrigeration systems First-time fix mindset Time management and route efficiency Customer Relations management Safety-focused and detail-oriente Ability to work independently Team collaboration Accountability and ownership #MKIndeed