Vending Service Technician

POSITION SUMMARY

The function of the Service Technician position is to perform all repair, maintenance, and installation activities on company owned and operated vending and food service equipment for Pepsi-Cola Bottling Company of Luverne customers while exhibiting a high level of ethical and moral conduct.

DESCRIPTION OF ESSENTIAL TASKS

Exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing Pepsi-Cola Bottling Company of Luverne. Honor and follow through on all personal and business commitments. Maintain neat, professional appearance (appropriately dressed and well groomed) at all times while representing Pepsi-Cola Bottling Company of Luverne. Ensure that every reasonable precaution is taken to protect the safety of self, customers, customer property, and company property. Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities. Responsible for continuous self improvement through the knowledge and use of all Company provided training, either web-based, in-house, or any other method. Consistently review all existing procedures for possible improvement. Required to work weekends and non-traditional hours as needed. Attend all scheduled meetings requiring your presence and / or participation Required to make repairs, activate, and deactivate vending and fountain machines. Load/unload products during installation and repair of equipment if required. Document job order completion, supplies used and/or needed for completion. Required to receive, implement, and complete service calls from Pepsi-Cola Bottling Company of Luverne customers. Must maintain EPA standards and requirements when dealing with refrigeration and other topics governed by that agency. May be required to perform additional tasks or assigned additional duties not listed in this document.

KNOWLEDGE, SKILLS AND ABILITIES REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MECHANICAL SKILLS

Requires basic knowledge of equipment/tools needed to fulfill the needs of all job essential tasks.

LANGUAGE SKILLS

Must be able to communicate efficiently with customers of varied backgrounds. Required to speak clearly while using good grammar. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write clear and concise thoughts. Ability to effectively present information to customers and management.

MATHEMATICAL SKILLS

Ability to apply mathematical operations to daily tasks.

REASONING ABILITY

Must be able to analyze customer service needs, organize schedule, and communicate concerns with management.

MINIMUM QUALIFICATIONS

Must meet all pre-employment qualifications Valid State Driver's License in the class required for the position. Clear MVR High School Diploma (GED Acceptable) Current EPA 608 Type I - Certification or complete certification within 90 day probationary period.

SUCCESS FACTOR

Ability to present and communicate all necessary information to both customers and management Maintain a positive attitude towards all company goals, directions and policies

WORKING CONDITIONS

May require additional work hours not scheduled-must be flexible This position is subject to working conditions related to the individual unique working conditions at each account. Work is performed in many different environments and all safety precautions should be taken. This position is subject to working conditions related to an outdoor weather environment. .

WORK DEVICES AND SPECIAL CONDITIONS

Cell Phone IPAD Hand tools and varied equipment

MARGINAL FUNCTIONS

Standing, walking, lifting, carrying, climbing, balancing, stooping and kneeling.

ESSENTIAL FUNCTIONS

Sitting, reaching, handling, talking, hearing and seeing.

PHYSICAL DEMAND FACTORS

Ability to work varied hours/days as business dictates. Standing is required up to 1/3 of a normal workday. Walking is required up to 1/3 of a normal workday. Sitting is required for a total workday. Lifting is required up to 1/3 of a normal workday. 70-pound maximum. Carrying is required up to 1/3 of a normal workday.70-pound maximum. Pushing is required for a normal workday. Pulling is required for a normal workday. Climbing is required up to 1/3 of a normal workday. Balancing is required up to 1/3 of a normal workday. Stooping is required up to 1/3 of a normal workday. Kneeling is required up to 1/3 of a normal workday. Crouching is required for a normal workday. Crawling is required for a normal workday. Reaching is required for a total workday. Handling is required for a total workday. Talking is required for a total workday. Hearing is required for a total workday. Vision is required for a total workday.