Electronics Repair Technician

Electronics Repair Technician Gem Iron & Metal - 2.8 Ontario, CA Job Details Full-time $20 - $24 an hour 1 day ago Benefits Health insurance 401(k) Paid time off Qualifications Computer operation Basic math Windows Computer hardware Computer networking macOS IT Desktop administration Full Job Description ITAD Lead Technician What We Do GEM Iron & Metal provides fully integrated and innovative e-waste solutions to companies around the world. GEM Iron & Metal clients appreciate our "NO Landfill" policy, and our processes give our clients the highest levels of certified compliance, data security, value recovery, and sustainability while maintaining our commitment to both our social and environmental responsibility. We are currently looking for an experienced ITAD Lead Technician for our ITAD Division in Ontario, CA.

Location:

1020 Mildred St Ontario, CA 91761 Key Roles and Responsibilities Our ideal candidate will have advanced knowledge of IT assets, computer hardware, troubleshooting, and refurbishment processes while also supporting leadership and workflow coordination within the department.

Responsibilities include:

Lead and support daily operations within the ITAD department Assist with training, coaching, and supporting technicians and production staff Help monitor workflow, productivity, accuracy, and department organization Troubleshoot, repair, refurbish, and upgrade laptops, desktops, servers, and other IT equipment Diagnose hardware and software issues Perform testing of components and systems for functionality Accurately record inventory data, cosmetic grading, testing results, and processing details into ERP system Maintain department organization, cleanliness, and operational efficiency Assist with inventory control and material tracking Support process improvement initiatives and operational goals Work closely with operations leadership to ensure department expectations and production timelines are met Networking knowledge is a plus (Cisco, Arista, Juniper, Dell, etc.) Windows/Linux/macOS knowledge required Soldering and component-level troubleshooting knowledge is a plus Other duties as assigned Qualifications Proven work experience in IT, computer repair, refurbishment, or ITAD operations preferred Previous leadership, lead, or supervisory experience preferred ITAD industry experience strongly preferred Strong troubleshooting and diagnostic skills Basic networking knowledge preferred Strong organizational and time-management skills Ability to communicate effectively in English Excellent communication and leadership skills Ability to multitask and prioritize in a fast-paced environment Decision-making and problem-solving skills Industry-recognized certifications are a plus Able to stand for extended periods of time Repetitive and frequent lifting of items weighing 25 pounds or more Basic math and computer component knowledge required Work Environment Fast-paced warehouse and production environment Combination of hands-on technical work and operational leadership responsibilities Non-climate controlled warehouse environment

Work Remotely No Job Type:

Full-time Pay:

$20.00 - $24.00 per hour

Benefits:

401(k) Health insurance Paid time off

Experience:

Computer hardware: 1 year (Preferred)

Macbook Repair:

1 year (Preferred)

Laptop Repair:

1 year (Required)

Phone Repair:

1 year (Preferred)

Work Location:

In person