Cell Phone Technician - Mobile Technician - Experienced - Manager

ABOUT US

Since its inception in 2009, uBreakiFix has grown to hundreds of stores nationwide in markets across the U.S and Canada. But the best part is that we're currently looking for new members to join our team! Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you enjoy working with smartphones and computers?

Well then come join one of the largest and most reputable smartphone repair companies in the US. The unrelenting commitment to customer satisfaction shown by uBreakiFix has directly resulted in its current period of rapid nationwide growth. uBreakiFix has become the preeminent gadget repair company in the industry, largely due to its low price promise and industry leading 90-day repair guarantee. uBreakiFix handles everything from iPhones, Samsungs, LGs, Nexuses, HTCs, Droids, Xboxes and PlayStations, to cameras, laptops and computers. Do you have broken glass on your iPhone? A virus that your PC can't seem to get rid of? A Mac that just won't shake software issues? A Samsung Galaxy that isn't running like it used to? Let the repair professionals at uBreakiFix bring your electronic device back to its original look, feel and functionality

• all for much less than buying a new one.

And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, uBreakiFix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!

POSITION DETAILS

Responsible for supervising staff, meeting and exceeding sales/profit goals, overseeing marketing campaigns, repairing devices and ensuring customer satisfaction. Also able to do Remote Tech jobs as needed

Tasks and Responsibilities:

• Meets and exceeds sales/profit goals via grassroots marketing
• Completes store operational requirements by scheduling and managing employee hours; following up on work results
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Achieves financial objectives by scheduling expenditures; analyzing variances; initiating corrective actions
• Maintains operations by coordinating and enforcing operational, and personnel policies/procedures.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers
• Welcome customers in professional and pleasant manner
• Ensures availability of merchandise and services by maintaining and ordering inventory
• Diagnose/troubleshoot device
• Provide recommendations for problem resolution
• Provide estimates to customer for repair, replacement according to problem diagnosis and repair/replacement recommendation
• Contributes to team effort by accomplishing related results as needed
• Protects employees and customers by providing a safe and clean store environment
• Ensure repairs meet uBreakiFix quality standards

BASIC QUALIFICATIONS

• Experience repairing smartphones, PC/MACs, electronics and game consoles
• Proven leadership/supervisory experience
• Proven success with achieving and surpassing sales goals
• Success in hiring, training, and developing new employees
• Experience creating employee schedule/hours
• Outstanding customer service skills
• Excellent technical, problem solving, and analytical skills
• Exceptional organizational skills
• Strong written and oral communication skills
• Proficient in Microsoft Office
• Work well in team environment
• Ability to work flexible hours, including weekends and holidays
• High school diploma or GED
• Proof that you are legally eligible to work in the United States

PREFERRED QUALIFICATIONS

• At least 6 months of supervisory/management experience
• Previous experience working at retail electronics store
• A+ certification
• Apple Certified Macintosh Technician (ACMT)
• Technical degree or certification in

Electronics or Consumer Electronics Job Type:

Full-time