In-store Repair Technician

In-store Repair Technician Metairie, LA Job Details Full-time $14 - $16 an hour 1 day ago Benefits Paid training Paid time off Employee discount Qualifications Customer communication Teamwork Customer relationship building Operating systems Smartphone (troubleshooting support) Greeting customers Equipment troubleshooting High school diploma or GED Driver's License Computer hardware Driving Customer support Clean workspace maintenance Mobile phone repair Communication skills Consultative selling Entry level Customer complaint resolution Time management Mobile devices Full Job Description Our team of technicians have a great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The technician will work inside a retail store, and be trained in repairing devices such as phones, tablets, gaming systems and computers.

Essential Duties and Responsibilities:

Resolving customer issues by troubleshooting and repairing their electronic devices Consultive approach in offering and selling Asurion Connected Home Services. Expand your knowledge of Asurion's products and culture Deliver world class and professional customer service Flexibility to work at any of our locations in the metro area Resolve customer issues by troubleshooting and repairing their electronic devices Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs Repair Cell phones, Computers, Tablets and Gaming Systems Keeping front of house clean Selling Product and services we offer Here's what you'll bring to the team:

• A passion for solving problems and delivering solutions
• A love for people and the devices that enrich their lives
• A willingness to learn and leverage sales resources provided by Asurion
• The ability to quickly adapt in an ever-changing environment
• Motivated to meet and exceed evolving key performance objectives
• Ability to work a flexible retail schedule
• Knowledge of mobile devices and operating systems
• High School diploma or equivalent preferred
• Strong oral and written communication skills
• Explain complex technical issues to customers in a non-technical, simple to understand manner
• Strong teamwork, collaboration, and time management skills
• Must possess the ability to Multitask
• Must have Reliable transportation.
• All candidates are required to pass a Background, Drug Test and have a clear Driving Record.
• Provide additional recommendations to customers in accessories we sell to protect their devices
• Greet customers in a friendly, professional manner and maintain a positive work environment

Compensation:

• Competitive pay
• High Commissions on selling Asurion Services, accessories, etc…
• Continuing corporate education and paid training
• Pay increase after 90 days, 1 year, 2 year.

Contingent on evaluation.

Pay Rate:

$14-$16 per hour to start (depending on experience) Plus Commissions.

Job Purpose:

Serve customers by providing the best repair solution and experience along with selling Asurion Device Protection Services.

UBREAKIFIX

is an equal opportunity employer M/F/D/V Competitive and incentive-based pay.

Job Types:

Full-time Job Type:

Full-time Pay:

$14.00 - $16.00 per hour

Benefits:

Employee discount Paid time off Application Question(s): How many years of electronic repair do you have? This includes either professional or personal experience.

License/Certification:

Driver's License (Preferred)

Work Location:

In person