Optical Technician

Optical Technician Metairie, LA Job Details Full-time Benefits Health savings account AD&D insurance Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Employee discount Qualifications Direct patient care Microsoft Excel Optical experience Visual merchandising Sales Merchandising Mid-level Customer inquiry handling High school diploma or GED ABO Certification Organizational skills Merchandising display arrangement Patient interaction Productivity software National Contact Lens Examiner (NCLE) Cross-functional collaboration Associate's degree 2 years Cross-functional communication

Full Job Description Company Overview:

Eyecare Associates has been caring for families in the New Orleans community for over 40 years. Our doctors' experience and commitment to their patients' comprehensive eye care needs, has made them some of the most highly respected and trusted eye care providers in the south. Our team is dedicated to making certain our patients benefit from the safest and latest technological advances in vision health.

Position Summary:

The Optical Technician must be able to work with our diverse base of customers (i.e. pediatric, adolescent, and adult) by delivering quality optical care and outstanding and friendly customer service establishing customer loyalty. The Optical Technician must be able to assist patients with eyeglasses ordering and fittings. The Optical Technician must also possess strong sales skills by demonstrating a high level of knowledge about our products and determining our patient's need for eyewear to recommend specific accessories and or enhancement for glasses.

Responsibilities:

Interpretation of prescriptions written by ophthalmologists and optometrists Communicate with physician regarding questions or concerns about prescriptions and other eye-related issues Measure bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers, using measuring devices Assist in selecting frames according to style and color, and ensure that frames are coordinated with facial and eye measurements and optical prescriptions Recommend specific lenses, lens coating, other lens enhancements, and frames to suit patient needs

• Verify that finished lenses are ground to specifications
• Create work orders for lab technicians to ensure delivery of the proper lenses Heat, shape, or bend plastic or metal frames in order to adjust eyeglasses to properly fit Repair broken/damaged frames Educate on proper wear and care of eyeglasses and contact lens Determine clients' current lens prescriptions, when necessary, using lensometers or lens analyzers, and mark up progressives correctly
• Keeping track of orders, prescriptions, and inventory
• Arrange and maintain displays of optical merchandise
• Attend training workshops/meetings as scheduled Other duties as assigned

Qualifications:

Qualifications:

Associates must possess either a High School Diploma or GED 2 years of eyecare experience required Ability to demonstrate eye-hand coordination, manual/finger dexterity, agility, and color vision and depth perception with visual acuity correctable to 20/25 while fitting eyeglasses and contacts Intermediate computer skills including Microsoft Office; especially Word, Excel, and PowerPoint Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external. Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level Self-motivated with strong organizational skills and superior attention to detail Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes Team player that develops strong collaborative working relationships with internal partners and can effectively engage and to build consensus among cross-functional teams

Preferred Skills:

Apprentice Dispensing Optician License preferred ABO and/or NCLE preferred

Company Benefits:

We offer a competitive benefits package to our employees: Medical Dental Vision 401k w/ Match HSA/FSA Telemedicine Generous PTO Package We also offer the following benefits for

FREE:

Employee Discounts and Perks Employee Assistance Program Group Life/AD&D Short Term Disability Insurance Long Term Disability Insurance EyeSouth Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #IND