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Commercial Entry Systems Field Technician
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Vortex Industrial Doors
Eden Prairie, MN (In Person)
$56,940 Salary, Full-Time
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Job Description
Commercial Entry Systems Field Technician Vortex Industrial Doors Eden Prairie, MN Job Details Full-time $22.75 - $32.00 an hour 1 day ago Benefits Paid holidays Health insurance Paid time off 401(k) matching Qualifications Customer communication Full Job Description Shape the way businesses open their doors Vortex Doors, recognized for top-tier service and a customer-first mindset in commercial and industrial door repair, is hiring Service Technicians. Whether you bring prior door experience or you're just getting started, you'll learn to install, fix, and maintain a wide range of entry systems and hardware that keep facilities safe and running smoothly. A day in the life You start your morning reviewing the day's work orders, stocking your truck, and heading to job sites. One stop may involve replacing broken springs and hinges; the next could be calibrating an access control closer or verifying code compliance on a newly installed storefront door. Throughout the day, you communicate clearly with customers, document your steps, and verify each repair meets Vortex standards for safety and quality. What you'll handle Install and repair a broad range of commercial doors using the right tools and practices. Diagnose and complete routine repairs on components such as springs, hinges, locks, and electrical parts. Set up and adjust hardware including locks, handles, door closers, and access control systems. Confirm every install and repair meets applicable safety and building code requirements. Engage with customers, explain findings and options, and recommend cost-effective solutions. Record service visits, work performed, parts used, and results; submit accurate reports as needed. Troubleshoot issues quickly and thoroughly, ensuring dependable operation. Perform final quality checks to ensure work aligns with company standards. Why Vortex Industry-best training designed to accelerate your growth. Hands-on development across commercial/retail door openings, hardware, and storefront glazing. Training on manual doors and dock equipment for industrial openings. Hollow metal door, frame, and hardware training to broaden your skill set. A strong safety culture that puts your well-being first. A positive work environment with recognition and rewards. Comprehensive health benefits, 401K match, 8 company paid holidays, and PTO. Company-provided uniforms and an annual boot allowance. Schedule Full-time shifts are available between Vortex business hours of 7:00 AM - 5:30 PM, Monday through Friday, with potential overtime and on-call hours. What you bring High school diploma or equivalent. 2+ years of commercial door service experience is a plus (entry-level candidates welcome). Familiarity with door types, brands, and hardware is a plus. Confident using hand and power tools. Strong troubleshooting and problem-solving abilities. Comfort with math involving fractions and precise tape-measure reading. Clear communication and customer service skills. Meticulous attention to detail and pride in your workmanship. Knowledge of safety regulations and a commitment to following them. Valid driver's license with a clean driving record. Ability to lift up to 50 pounds. Ability to lift and bend frequently, climb ladders up to 20' high, work on your knees for extended periods, and safely operate power tools. Ongoing training provided to support continuous growth.