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Site Services Technician
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Solutionix Global Services
Mountain View, MO (In Person)
$60,000 Salary, Full-Time
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Job Description
Contract Type-1099 Support Type - Onsite (No Hybrid /Remote) Support Window- Monday to Friday Role Overview The Site Services Technician is responsible for supporting day-to-day lab operations, device lifecycle management, and infrastructure support. This role ensures high service quality, operational efficiency, and compliance with established processes and standards. Key Responsibilities Execute rack-level deployments, decommissions, and hardware installations (servers, networking, lab equipment) Manage asset lifecycle activities including intake, imaging, validation, tracking, and retirement Maintain CMDB/data accuracy and support audit/compliance requirements Perform troubleshooting and break-fix activities for lab infrastructure and devices Support customer requests, service engagements, and lab readiness activities Coordinate with cross-functional teams for project delivery Ensure adherence to safety, security, and operational procedures (OHS, PPE, site policies) Contribute to process improvements, runbooks, and standardization efforts Assist in data validation, reporting, and operational dashboards Required Skills & Qualifications Strong understanding of data center/lab operations and hardware handling Experience with asset management tools (ServiceNow, CMDB or equivalent) Basic networking and server hardware knowledge Ability to follow SOPs and maintain high data accuracy Strong coordination, communication, and problem-solving skills Familiarity with safety and compliance practices in lab/data center environments Preferred Qualifications Experience supporting large-scale deployments or migration projects Exposure to automation/tools (Power BI, Kusto, scripting, AI-driven improvements) Prior experience in Microsoft DataCenters/Labs or similar environments