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SERVICE TECHNICIAN

Job

Craftsman Electric, Inc.

Cincinnati, OH (In Person)

Full-Time

Posted 2 weeks ago (Updated 2 days ago) • Actively hiring

Expires 7/10/2026

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Job Description

SERVICE TECHNICIAN
at Craftsman Electric, Inc.
SERVICE TECHNICIAN
at Craftsman Electric, Inc. in Cincinnati, Ohio Posted in 12 days ago.
Type:
Full-Time Job Description:
Electrical Service & Troubleshooting Perform electrical service, repairs, installations, upgrades, and maintenance safely and efficiently Diagnose and troubleshoot electrical issues in residential and commercial environments Test and verify completed work to ensure proper functionality and code compliance Read and interpret blueprints, specifications, and electrical diagrams Identify potential issues, recommend solutions, and communicate findings clearly to customers and internal teams Work independently on routine service work and collaborate with senior technicians or leadership on more complex projects Follow all company safety procedures, lockout/tagout requirements, and NEC standards Customer Service & Communication Serve as a professional and responsive point of contact for customers on job sites Communicate job progress, scheduling updates, and scope changes clearly and professionally Confirm customer needs and job scope before beginning work Conduct final walkthroughs to ensure customer satisfaction Support positive customer relationships that encourage repeat business and referrals Job Planning & Coordination Coordinate labor, tools, materials, and sequencing for assigned work Review work orders, scopes, and project details to ensure efficient execution Monitor labor and material usage to support productivity and cost control Complete accurate job documentation, invoices, time entry, and material tracking within company systems Collaborate with internal departments including Estimating, HVAC, Construction, and Service leadership Leadership & Team Support Provide guidance and support to Apprentices and junior team members Reinforce safe work practices and quality standards in the field field feedback, recurring customer needs, and improvement opportunities with leadership Participate in ongoing training, certifications, and professional development opportunities