Service Technician

Service Technician BOLE Machinery, Inc. Stow, OH Job Details Full-time $25 - $35 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance Life insurance Retirement plan Qualifications Customer communication Injection (injection molding) Microsoft Dynamics 365 Driving Training & development OEM Full Job Description We're expanding. Join us in our success. At BOLE Machinery, Inc., we believe adaptability is integral to success. We strive to provide our clients with high-precision injection molding machines and exceptional, hands-on service. As a Service Technician , you'll provide technical support for our clients and assist with our Sales Team's projects, including but not limited to machine installations, improvement of current client projects, and development of new projects.

• Looking for experienced technicians with at least 1-3 years working in the plastic and mold industry.
• What you'll do: 50-80% travel across the country Provide technical assistance to the customers and sales teams Support business growth initiatives through product design, evaluation, and qualification activities Pioneer machine installations, start-ups, repairs, maintenance, and upgrades Provide technical training to customers, field sales agents, and internal personnel Assist in maintaining product reference lists for field & internal use

Responsibilities:

• Coordinating of all aspects relating to injection molding machines in use at our customers' site.
• Assist in trials & trouble shooting.
• Machine installation, start up, repair, maintenance, and upgrade.
• Managing the CRM system and all the service-related data entry into MS Dynamics 365
• Hands on service work at site of customer, training sessions at clients and in house.
• Liaison manager between USA team and the other international OEM locations in China, Europe and India.
• Input in machine manuals and improvements.
• Assisting and overseeing and managing of inventory and spare parts business.
• Show room management including customer presentations.
• Purchasing and selling of spare parts and promote existing & newly developed technologies.

What you'll bring : One or more years' experience in the injection molding industry, preferably in the disciplines of technical service or field service Knowledge of the plastics industry The capacity to drive your vehicle with compensation Excellent oral and written communication skills Familiarity with Microsoft Office programs, preferably including Dynamics 365 What we offer: $25 - $35 hourly wage + time and a half overtime pay Personal and vacation paid time off and paid holidays Health, dental, and vision insurance Simple IRA with employer match We are an equal opportunity employer. All qualified applicants will receive consideration for employment, regardless of sex, race, color, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law.

Job Type:

Full-time Pay:

$25.00 - $35.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance People with a criminal record are encouraged to apply

Work Location:

On the road