Service Technician

Job Title:

Service Technician Job Description In this role, you will handle the installation, start-up, training, and troubleshooting of a diverse array of electro-mechanical and electronic printing and coding systems. You'll collaborate closely with internal departments and offer expert support to our customers. The position involves significant overnight travel, both domestically and occasionally internationally. Responsibilities Perform inspection, troubleshooting, and repair of equipment at customer locations. Conduct installation, acceptance testing, and validation of equipment/production lines. Execute preventative maintenance inspections on equipment. Update equipment with various programmers and utilities. Resolve customers' concerns efficiently and effectively. Provide technical training on new equipment to customer operators, maintenance, and engineering personnel. Advise customers on recommended service intervals. Communicate with customers prior to and while onsite to determine the nature of the service/repair. Comply with all safety regulations and PPE requirements. Attend and participate in service training when available. Maintain assigned tools and spare parts. Promptly and accurately complete all required documentation. Track time and materials for services rendered. Extensive travel, including overnight and international, is required. Maintain a professional appearance and demeanor while ensuring a high level of customer satisfaction. Essential Skills Ability to read blueprints and work orders. Proficiency with hand and power tools. Mechanical assembly skills. Strong electronic and mechanical troubleshooting skills. In-depth knowledge of computers and computer-operated equipment. Strong communication skills, both verbal and written. Ability to lift 50 pounds unassisted. Ability to stand on feet for extended periods. Additional Skills & Qualifications Associate degree, Trade School or equivalent experience. Working knowledge of electronic troubleshooting tools. Self-starter who can work independently. Must have a valid driver's license. Why Work Here? We offer excellent benefits including company-paid health insurance at 95%, generous HSA contributions, and provided tools and safety gear. Employees receive company attire, on-call pay, and a company credit card. All travel expenses are covered, including daily per diem. Unique benefits include comp days for late travel or holiday/weekend work, and bonuses for holiday work. Work Environment The Service Technician will spend some time at the plant in Dover, especially for training, but the majority of the work is done at client sites in the field. Much of the clientele is in food packaging and other packaging facilities. This environment will vary and could be hot, cold, climate-controlled or not climate-controlled. The team is comprised of 80-85 total employees. Job Type & Location This is a Permanent position based out of Dover, PA. Pay and Benefits The pay range for this position is $60000.00 - $75000.00/yr. Company pays 95% of Health Insurance Generous HSA payment Tools Provided Company provided attire On-Call Pay Company Credit Card, employee keeps frequent traveler awards All Travel expenses paid including daily Per Diem Company provided Safety Gear Specific to

Service Technician:

$65/day per diem when traveling $0.725 per mile reimbursement Comp Day issued for any travel day landing later than 11pm (comped next day) or holiday/weekend day worked. Holiday worked carries additional $250 bonus and is also very rare Workplace Type This is a fully onsite position in Dover,PA. Application Deadline This position is anticipated to close on Apr 23, 2026.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.