CELL PHONE REPAIR TECHNICIAN

CELL PHONE REPAIR TECHNICIAN

MobileTek USA INC. North Charleston, SC Job Details Full-time $19 - $24 an hour 1 day ago Benefits Paid time off Employee discount Qualifications Smartphone (troubleshooting support) iOS Android Customer inquiry handling Consumer electronics Root cause analysis Hand tools Mobile devices Full Job Description Overview We are looking for a technician with proven experience in repairing Apple and Android cell phones to join our team, you will diagnose, troubleshoot, and repair a wide range of smartphones, tablets, and other mobile devices. Your expertise will ensure customers leave with their devices functioning flawlessly, boosting their productivity and connectivity. This position offers an exciting opportunity to apply your technical skills in a fast-paced environment while helping customers stay connected and confident with their technology. Duties Perform detailed diagnostics on mobile devices running Android, iOS, macOS, and Windows operating systems to identify hardware and software issues. Repair or replace damaged screens, batteries, charging ports, cameras, and other components using hand tools and soldering techniques. Conduct software troubleshooting including operating system reinstallation, updates, and resolving software conflicts. Use specialized equipment to test device functionality after repairs, ensuring optimal performance. Provide technical support to customers both in-store and through field service visits, explaining repair processes clearly. Maintain accurate repair logs and documentation for each device serviced, ensuring quality control and traceability. Skills Proficiency with Android, iOS, macOS, Windows operating systems, and mobile device hardware. Experience with hand tools such as screwdrivers, spudgers, tweezers, and multimeters for precise repairs. Excellent analysis skills to quickly identify root causes of hardware or software failures. Knowledge of equipment repair procedures specific to mobile devices and electronic components. Customer service skills combined with retail sales experience to assist clients effectively during repairs or product inquiries. Join us in delivering innovative solutions that keep people connected! Your technical expertise will make a real difference in our customers' lives while advancing your career in the vibrant world of mobile technology repair.

Job Type:

Full-time Pay:

$19.00 - $24.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person