Sales and Repair Technician

Must be able to pass a drug and background check Looking for someone who has at least 1 year of sales history 1-3 years of customer service/retail sales experience preferred Repair experience is a plus but not required Proven ability to learn new, required skills to ensure the best possible customer experience Must have the ability and drive to continuously meet monthly sales goals Basic computer skills Strong organizational and time management skills Able to keep your composure when faced with multiple deadlines Great attention to detail Ability to work well with others in a small, close knit team Reliable transportation Tasks and Responsibilities Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand Assist customers from initial check in process all the way through to the completion of their repair Provide recommendations for problem resolution Diagnose, troubleshoot and repair devices Explain complex technical issues to customers in a non-technical, simple to understand manner Provide repair and replacement estimates to customers Provide additional recommendations for accessory up-selling Ensure that all repairs meet or exceed uBreakiFix quality standards Greet customers in a friendly, professional manner and maintain a positive work environment Answer phone calls to the store with a professional, courteous and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit Keep track of all devices and inventory while safeguarding all store stock Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair Maintain the cleanliness and professional appearance of the store

Note:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.

UBREAKIFIX

is an equal opportunity employer

M/F/D/V Job Type:

Full-time Job Type:

Full-time Pay:

Up to $16.00 per hour

Schedule:

10 hour shift 12 hour shift 8 hour shift Holidays Monday to Friday On call Weekend availability

Supplemental Pay:

Commission pay Application Question(s): We deal with partners and insurance can you pass a drug trest and background check?

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred) Retail sales: 1 year (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location:

In person Sales and Repair Technician (part of Asurion) 3.0 3.0 out of 5 stars Clarksville, TN 37043 Up to $16 an hour - Full-time Asurion Repair and Tech Solutions 683 reviews Up to $16 an hour - Full-time Must be able to pass a drug and background check Looking for someone who has at least 1 year of sales history 1-3 years of customer service/retail sales experience preferred Repair experience is a plus but not required Proven ability to learn new, required skills to ensure the best possible customer experience Must have the ability and drive to continuously meet monthly sales goals Basic computer skills Strong organizational and time management skills Able to keep your composure when faced with multiple deadlines Great attention to detail Ability to work well with others in a small, close knit team Reliable transportation Tasks and Responsibilities Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand Assist customers from initial check in process all the way through to the completion of their repair Provide recommendations for problem resolution Diagnose, troubleshoot and repair devices Explain complex technical issues to customers in a non-technical, simple to understand manner Provide repair and replacement estimates to customers Provide additional recommendations for accessory up-selling Ensure that all repairs meet or exceed uBreakiFix quality standards Greet customers in a friendly, professional manner and maintain a positive work environment Answer phone calls to the store with a professional, courteous and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit Keep track of all devices and inventory while safeguarding all store stock Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair Maintain the cleanliness and professional appearance of the store

Note:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified, and they may change at any time.

UBREAKIFIX

is an equal opportunity employer

M/F/D/V Job Type:

Full-time Job Type:

Full-time Pay:

Up to $16.00 per hour

Schedule:

10 hour shift 12 hour shift 8 hour shift Holidays Monday to Friday On call Weekend availability

Supplemental Pay:

Commission pay Application Question(s): We deal with partners and insurance can you pass a drug trest and background check?

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred) Retail sales: 1 year (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location:

In person