E-Bike Service Manager / Lead Mechanic

E-Bike Service Manager /

Lead Mechanic Location:

New Braunfels, TX Schedule:

Full-Time, Tuesday-Saturday, 10:00 AM-6:00

PM Pay:

$25-$35/hour depending on experience and capability About Us We are a growing, customer-focused e-bike and electric mobility shop in New Braunfels. Our service department handles a wide variety of repairs, diagnostics, upgrades, and maintenance on e-bikes and other electric rideables. We believe in doing quality work, treating people well, and creating a workplace where everyone enjoys coming to work. Position Overview We are looking for an experienced Lead Mechanic to run our service department. This is not just a mechanic position. The ideal candidate will be able to diagnose and repair complex mechanical and electrical issues while also managing workflow, prioritizing jobs, training junior technicians, and ensuring customers receive excellent service. Our shop averages approximately three bikes per day, allowing time to focus on quality repairs, process improvement, and mentoring developing technicians. Responsibilities Diagnose and repair mechanical, electrical, and electronic issues on e-bikes Perform tune-ups, maintenance, upgrades, and safety inspections Manage the daily service schedule and workload Prioritize repairs and communicate timelines Train, mentor, and supervise 2-3 apprentice/intern mechanics Maintain quality control and ensure repairs meet shop standards Assist with parts identification and ordering Work with management to improve shop efficiency and customer satisfaction Help build a positive, professional team culture Qualifications Strong bicycle mechanic experience Experience diagnosing electrical systems and e-bike components Ability to troubleshoot independently and solve difficult problems Leadership or shop management experience preferred Ability to teach and develop less-experienced technicians Organized, dependable, and customer-focused Comfortable working on a variety of e-bike brands and systems Compensation & Benefits $25-$35 per hour depending on experience and capability Full-time, year-round employment Quality paid time off Profit-sharing opportunities Relaxed, low-drama work environment Opportunity to help shape and grow the service department Employee discounts To Apply Please send your resume and a brief summary of your experience with bicycle and e-bike repair. Tell us about the most challenging repair you've successfully diagnosed and fixed, and any experience leading or training other technicians.

Pay:

$25.00 - $35.00 per hour

Benefits:

401(k) 401(k) matching Employee discount Paid time off

Experience:

ebike repair: 5 years (Required) shop management: 1 year (Preferred)

Work Location:

In person