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Wireless Internet Installation/Repair Technician
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Southern California Telephone Company
Temecula, CA (In Person)
$46,800 Salary, Full-Time
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Job Description
Southern California Telephone Company is a leading provider of Residential and Business Telephone Services, IP Telephone Services, Network Solutions, and Wireless Broadband. We are currently seeking a resourceful, friendly, and self-starting Wireless Technician to join our team. A great company to work for, with a corporate family atmosphere!
Job type:
Full-time (Monday-Friday, 9/9:30 am to 6 pm)Responsibilities:
Be customer service oriented with strong communication skills Perform all duties on customer premises in a professional and courteous manner Perform installations, repairs, reconnects, disconnects, site surveys, and customer moves within our Wireless Network Perform installation of basic networking equipment such as routers, switches, WiFi Service and troubleshoot internet network devices Troubleshoot and isolate faults to customer or wireless equipment Ensure all installation work is done according to quality standards Establish and maintain cooperative and effective working relationships with customers Be aware of current service charges, policies, promotions, and be able to effectively communicate these to the customer Stay up-to-date on daily installation/service call paperwork Demonstrate ability to work independently after training period Periodically available on weekend/holidays if needed This position requires the individual to have a valid CA driver's license and be able to operate a company vehicle.Preferred Qualifications:
Basic carpentry know-how, i.e. an understanding of how homes are constructed Ability to safety drill holes through walls without damaging existing wiring or structure Ability to mount equipment to exterior of buildings without damaging roof or other property Be proficient with Windows, Mac, and various handheld OS wireless network settings (to troubleshoot with customers) Understanding of radio waves and frequencies Strong accuracy, problem-solving, and troubleshooting skills Able to operate a computer and test equipment associated with the installation Able and willing to work in all types of weather including but not limited to cold, rain, heat, wind Able to work in confined spaces which occasionally include crawl space, attics, closets, stairways, etc. Experience with Wi-Fi access points and wireless controller configurations preferably with MikroTik, Cambium and Ubiquiti equipment Have a working understanding ofDHCP, DNS, IP
addressing and subnetting Ability to operate hand tools including but not limited to extension ladders, electric drills, crimpers, hammers, wrenches, and screwdriver Have a general knowledge of Ethernet cable and grounding standards for residential and/or business environments Benefits (- eligibility requirements apply):
Base Pay Range:
$20-$25/hour, depending on experience- Medical/Dental/Vision/Life & AD&D Insurance
- 401(k) Retirement Plan
- Paid Time Off, Paid Sick Leave & Paid Holidays
- Company Parties & Employee Appreciation Events Position is on-site.