Network Technician

Network Technician Location:

Central Florida Employment Type:

Full-Time |

Non-Exempt Compensation:

$25-$28/hour Position Overview A fast-growing fiber-based telecommunications provider is seeking a skilled Network Technician to support commercial and enterprise customers throughout Central Florida. This role is responsible for installation, maintenance, provisioning, and troubleshooting of network infrastructure and customer-facing services. The ideal candidate combines strong technical expertise with exceptional customer service skills and is comfortable working both in the field and directly with business clients. Key Responsibilities Install, configure, maintain, and troubleshoot commercial network and telecommunications systems. Support customer premise equipment (CPE) including routers, switches, voice systems, and access devices. Perform HFC proof-of-performance testing and CLI testing/repairs. Install and maintain fiber optic, coaxial, and CAT5/6 cabling including splicing and termination. Configure and provision VoIP, SIP, TDM, IPTV, and high-speed data services. Conduct signal testing including MER, BER, optical power, and signal level analysis. Set up and balance amplifiers and distribution equipment. Perform preventative and demand maintenance on outside plant (OSP) and network infrastructure. Act as field support ("smart hands") for Network Engineers and the Network Operations Center (NOC). Assist with circuit turn-ups and collaborate with internal engineering teams and customer IT departments. Manage Moves, Adds, Changes, and Deletions (MACD) for commercial services. Maintain accurate documentation within electronic ticketing and network management systems. Identify and correct code or safety violations (NESC, NEC, OSHA compliance). Respond to outages and emergency situations, including after-hours and weather-related events. Required Qualifications Minimum 2 years of CATV, broadband, or telecommunications network technician experience. Strong troubleshooting skills involving forward and return signal issues. Experience working with HFC systems and fiber distribution networks. Hands-on experience configuring CPE and network access equipment. Knowledge of IP networking fundamentals; familiarity with IP/MPLS environments preferred. Ability to work independently and prioritize tasks effectively. Excellent communication skills with business and enterprise customers. Valid driver's license with clean driving record. Ability to lift up to 70 lbs, climb ladders/bucket trucks, and work in confined spaces. Willingness to work on-call, evenings, weekends, and during emergency situations. Preferred Qualifications Technical degree or industry coursework in telecommunications or networking. Bachelor's degree in engineering, computer science, or related technical field (preferred). Industry certifications such as CCNA or JNCIA. Experience supporting enterprise or commercial clients. Additional Information This role supports essential telecommunications infrastructure. Candidates must be available to respond to service-impacting events, including severe weather and emergency outages. Flexibility for overtime and on-call rotations is required.