Telecommunications Technician - TS/SCI /w Poly

Your Impact Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats. Job Description Enterprise Management Center / Global Enterprise Management (EMC/GEM) IT Facing Service Desk (IFSD) provides 24/7 mission and infrastructure monitoring, notification, administrative support, logging, ticketing and reporting for supported systems Transform technology into opportunity as a Telecommunications Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Telecommunications Technician III you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Technician III joining our team to provide 24/7 mission and infrastructure monitoring, notification, administrative support, logging, ticketing and reporting for supported systems. Specifically, ISP provided and GW GES tools, databases, displays, logs, Standard Operating Procedure (SOP) documents and Knowledge Base (KB) articles are used to identify and validate event data, take SOP/KB specified administrative action, provide ticket based event tracking, and to provide timely notification and routing of issues to support teams as required. The IFSD also coordinates with both ISP and GW GES watch staff for situational awareness and support actions, and with customers and support personnel to provide notification and response to event activity. In addition, IFSD personnel perform router and switch updates in support of security actions.

HOW A TELECOMMUNICATIONS TECHNICIAN III WILL MAKE AN IMPACT

Performs installation, maintenance and repair of telecommunications systems. Provide 24/7 mission and infrastructure monitoring, notification, administrative support, logging, ticketing and reporting for supported systems Coordinates with both ISP and GW GES watch staff for situational awareness and support actions, and with customers and support personnel to provide notification and response to event activity IFSD personnel perform router and switch updates in support of security actions.

WHAT YOU'LL NEED TO SUCCEED

Education:

Associates of Arts/Associates of Science Required Technical Skills:

Security+ (IAT Level 2) or higher

Security Clearance Level:

Active TS/SCI w/poly

Required Skills and Abilities:

communication, problem solving, etc.

Location:

On-site US Citizenship Required Shift:

Sun

• Thurs 2pm-10pm EST or Mon
• Fri 2pm-10pm

EST GDIT IS YOUR PLACE

Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from #ITPolyMD Work Requirements Years of Experience 3 + years of related experience may vary based on technical training, certification(s), or degree Certification CompTIA

• Security+
• CompTIA
• CompTIA Travel Required Less than 10% Citizenship U.S. Citizenship Required Salary and Benefit Information The likely hourly rate for this position is between $39.11
• $47.

15. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. View information about benefits and our total rewards program. About Our Work We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans