Field Technician

Field Technician MacAllister Machinery - 4.0 Grand Rapids, MI Job Details Full-time 6 hours ago Qualifications Customer communication Stakeholder relationship building Full Job Description Description Position Summary A Field Technician at MacAllister CAT is the onsite Service Specialist to support customers at their work location. A Field Technician would perform maintenance and repair on customer fleet at customer sites, to get them continually producing output to the customers' demands. Responsibilities As a Field Technician your responsibilities may include, but not limited to: Diagnose problems with equipment/engines. Perform all repairs associated with the diagnosis that is possible out in the field. Locate and order parts as required. On occasions, this may require you to coordinate with parts-drivers to get the parts you need to your work site. Write up detailed service reports for both internal and external requirements. Maintain own equipment. Building productive customer relationships to benefit all involved. Qualifications To qualify, you should have: Proven track record of ability to perform and fix equipment/engines in a timely manner, to the quality and standard required. The ability to self-motivate and self-manage time. A record of promptness to get to and from work on time. Strong ability to communicate and listen, understanding customer needs and performing the work necessary. Strong writing skills to complete detailed service reports. A Current DOT Medical Card. A Current Class A CDL. The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands. MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO).