Technician, OSP Field Operations

Technician, OSP Field Operations Troy, MI Job Details 1 day ago Benefits Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Qualifications Network troubleshooting Outdoor work Field service Mid-level Telecommunications cable splicing High school diploma or GED Maintenance activity documentation Driver's License Driving Telecommunication Equipment maintenance Construction 2 years Communication skills Safety protocol implementation Full Job Description Technician, OSP Field Operations

OUR VALUES

At Ezee Fiber, our value lies in delivering Speed, Simplicity, and Service in everything we do. We empower our employees to move fast, work smart, and serve customers with excellence. Whether in the field, in the office, or behind the scenes, every team member plays a vital role in helping us provide fast, reliable, and straightforward connectivity solutions to the communities we serve. We are committed to building a culture of accountability, innovation, and customer focus—where everyone contributes to making Ezee Fiber the easiest and most trusted fiber provider in the industry.

JOB SUMMARY

We are seeking a dedicated and skilled OSP Field Operations Technician specialized in fiber optics to join our team. As an OSP Field Operations Technician at Ezee Fiber, you'll play a key role in building and maintaining our high-performance fiber optic network. This position is ideal for individuals with a background in FTTH installation and fiber construction/pulling/splicing, who are passionate about technology, enjoy working outdoors, and are eager to grow their technical skills in a fast-paced environment.

ESSENTIAL FUNCTIONS

Assist with the installation, splicing, and testing of fiber optic cables. Support maintenance and repair activities for fiber optic infrastructure. Conduct basic site surveys and report findings to senior technicians or engineers. Operate and maintain tools and equipment such as fusion splicers and OTDRs. Follow safety protocols and industry standards during all field operations. Document work performed, including installation details and service outcomes. Respond to service calls and assist with emergency repairs as needed. Collaborate with team members to ensure timely and high-quality service delivery. Participate in training programs to develop technical competencies and stay current with industry trends.

QUALIFICATIONS

Education and Experience Requirements:

High school diploma or equivalent; technical certifications in fiber optics are a plus. Minimum of six (6) months to two (2) years of experience or training in fiber splicing and troubleshooting. Basic understanding of fiber optic systems and network infrastructure. Strong attention to detail and willingness to learn. Ability to work outdoors in various weather conditions and perform physical tasks. Good communication skills and a team-oriented mindset. Valid driver's license and clean driving record. Flexibility to work evenings, weekends, and holidays as needed. Valid driver's license and clean driving record. Flexibility to work evenings, weekends, and holidays, and on call as needed.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid driver's license

FIELD AND ENVIRONMENTAL REQUIREMENTS

The field and environmental requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to work outdoors in various weather conditions, including extreme heat, cold, rain, or wind. Stand, walk, bend, stoop, and kneel for extended periods of time. Lift, carry, push, or pull objects weighing up to 20 pounds as needed. Tolerate exposure to noise, dust, fumes, and uneven or slippery surfaces. Wear required personal protective equipment (PPE) during all applicable tasks.

TRAVEL REQUIREMENTS

Standard daily travel to assigned territories is required for this position (up to 30% of the time within a 10-mile radius)

TOTAL REWARDS

Competitive compensation package Health, Dental and Vision insurance 401k match Paid time off and other generous benefit programs Tuition reimbursement

WHY JOIN US

At Ezee Fiber, we are committed to fostering a diverse and inclusive environment where innovation thrives. As the OSP Field Operations Technician, you will play a critical role in building a new function that directly impacts our company's growth and success. Join us and shape the future of the telecommunications industry with a team dedicated to excellence and innovation. We are seeking candidates that are legally authorized to work in the United States, without Sponsorship.