Telecommunications Assistant (Broadcast and Conference Operations Technician)

Org. Setting and Reporting This position is located in the Operations Unit (OU), Broadcast and Conference Support Section (BCSS), Regional Service Management Service (RSMS), Operations Support Division (OSD), Office of Information and Communications Technology OICT). The Broadcast and Conference Support Section is responsible for designing and operating the conference and broadcast service solutions in all conference rooms in the United Nations Headquarters in New York. The solutions include Congress Microphone and Interpretation systems, transmission, broadcast media, content management, editing suites and studios, and collaboration platforms [video conference, WebEx, remote simultaneous interpretation (RSI), etc. The incumbent reports to the Chief of Section. The Office of Information and Communications Technology (OICT) is leading the digital transformation of the Organization to enable a better, safer, more sustainable future through secure, reliable, and innovative technology solutions. OICT is committed to achieving 50/50 gender balance and geographical diversity in its staff, and female candidates are strongly encouraged to apply for this position. OICT supports the principles of work-life balance and flexible work arrangements. Responsibilities Within delegated authority, the Broadcast and Conference Operations Technician will be responsible for the following duties:

• Provides technical support to the supervisors in managing installation, repairs, and maintenance of broadcast related audio, video, conference, and all related network appliances, including Congress Microphone and Simultaneous Interpretation equipment, radio, audio visual, television, internet, transmission, studio production, postproduction, and related hardware and software systems.
• Installs and repairs electronic voting systems, projection equipment, broadcast related network appliances such as videoconferencing units, and all communications equipment, cable TV distribution systems Televisions, and other Audio/Video equipment at the UNHQ, official residences, or OAHs or missions.
• Under the direction of his/her immediate supervisor, sets up work priorities each morning for each specific assignment.
• In coordination with Production Operations and Broadcast Systems, assists in carrying out periodic system testing and maintenance of related broadcast and conference operation equipment, network appliances.
• Provides technical support for the ad hoc operation of audio visual, Congress Microphone and Simultaneous Interpretation equipment, and television production and postproduction equipment and systems.
• Provides hardware and software troubleshooting support to UN Headquarters, OAHs and Peacekeeping missions, seeking technical advice and support from the supervisors as required.
• Performs maintenance and minor repairs on hardware equipment.
• Ensures that all required services and personnel are available in order for meetings/conferences to convene according to the schedule.
• Supports United Nations Agencies and Governments radio, audio and television facilities, conference services and telecommunications.
• Monitors and supervises, as needed, the voting and election process and the preparation of tabulation of voting patterns.
• Performs equipment operations as well as other related duties as required.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Assists with visualizations and updating information material such as web pages or brochures.
• Maintains equipment inventory to ensure that operational needs are met.
• Produces monthly activity reports; assists in large projects when services are to be provided in new locations such as analyzing user requests, preparing wiring layouts and wiring termination details, supervising and testing cable plants and equipment installed by vendors.
• Prepares engineering drawings such as schematic drawings, system layouts, terminations details, wiring diagrams, etc.
• Provides assistance in workflow analysis of existing procedures and drafting of new workflow to change operating environment or optimize operations.

Work implies frequent interaction with the following: Chief of Broadcast and Conference Operations officer at the Headquarters or in Peacekeeping operations; Special Events Unit, DPI and Meeting Services staff at all levels including senior management; Engineers and IT officers and assistants throughout the Secretariat and at offices away from the Headquarters; Chief Communications officers at the Headquarters or in Peacekeeping operations; Technical staff and managers in client offices; Security and Safety personnel; Sales and technical personnel of hardware/software vendors and contractors.

Results Expected:

Provides effective broadcast and conference operations support

• properly installed, well maintained and monitored equipment and good interaction with IT staff and users. Competencies

PROFESSIONALISM

Knowledge of broadcast related equipment, principles of operations, including local area networks, satellites, radio and video surveillance systems, voice and messaging systems.

Knowledge in the following:

installation and repair of High Definition (HD) digital television systems and equipment; audio, video and IP networks, servers and storage systems; file-based media ingest, systems, and media asset management systems; design of RF distribution, and cable television ancillary equipment; must be able to read and understand electronic schematics, demonstrate knowledge of basic signal workflow and have experience with the use of bench maintenance equipment, including soldering iron, crimping tools, coax/audio/CAT5/fiber, and all other industry standard video and audio equipment. Experience diagnosing and repairing all broadcast related equipment; ability to apply knowledge and technical skills to install and test relevant equipment, provide maintenance services and user support. Ability to assist with analog and digital transmission facility testing and troubleshooting. Able to perform analysis, modeling and interpretation of data in support of decision-making. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

COMMUNICATION

Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.

TEAMWORK

Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others' ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Education High school diploma or equivalent is required. Job

• Specific Qualification Not available.

Work Experience Seven years of experience in broadcast and conference operations or related area is required. At least five years of experience working as a broadcast and conference operations or production maintenance technician, including experience in diagnosing and repairing all broadcast related equipment is required. Experience with ST2110 transport and related discovery, control, routing, and switch configurations is desirable. Experience in how to safety approach and carry out repairs where levels of high voltage, RF and lasers are present is desirable. One year or more of experience in data analytics or related area is desirable. Experience in working with video conference, audio visual, broadcast and transmission systems and/or file based or tapeless broadcast equipment is desirable. Languages English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult for details). .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /

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• LanguageReadingWritingListeningSpeaking
• English
• UN Level IIUN Level IIUN Level IIUN Level II Assessment Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview. Special Notice
• This position is subject to local recruitment pursuant to staff rule 4.

4 of the United Nations Staff Rules. All staff in the General Service and related categories shall be recruited in the country or within commuting distance of each office, irrespective of their nationality and of the length of time they may have been in the country. A staff member subject to local recruitment shall not be eligible for the allowances or benefits exclusively applicable to international recruitment.

• This position is temporarily available until 31/12/2026, with possibility of extension. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment.
• While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post.
• Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station.
• This temporary job opening may be limited to "internal candidates," who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15.
• Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation.
• Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement.

" Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. United Nations Considerations According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term "sexual exploitation" means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term "sexual abuse" means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term "sexual harassment" means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator's working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in

ST/AI/2023/3

on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on "Manuals" in the "Help" tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section ‎2.2 (a) of

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for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of

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for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS

(APPLICATION, INTERVIEW

MEETING, PROCESSING, OR TRAINING

).

THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS' BANK

ACCOUNTS.