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Field IT Technician (Hardware Break/Fix Support)

Job

SGS Consulting

Remote

Full-Time

Posted 4 days ago (Updated 3 days ago) • Actively hiring

Expires 8/3/2026

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Job Description

Location:
Albany, NY Work approximately 40 hours per week and may include 10 hours with flexing to land at 40 hours. in Albany, NY area. Worker will assist in running service calls and installing computer and printer hardware in client stores. Locations to be visited will be in the local Greater Albany area but can include Kingston NY, Syracuyse and sites in Vermont. Drive times may be an a 5 +hour Round trips. A permanent client FTS employee will provide direction and support on a daily basis. Worker must have valid driver's license and reliable transportation to drive themselves between several client locations on a daily basis. Worker will be reimbursed for miles driven on weekly expense report at client reimbursement rate. Must have previous hardware repair experience, have ability to work on their own, lift 75lbs, work flexible hours, complete required paperwork, and have excellent customer service skills. Schedule will be 40 hours per week and might include weekends and holidays as part of normal workdays. This is not a "work from home" position, it requires driving to different stores throughout the day.
Other:
•
Work Location:
100% onsite with daily travel between retail store locations in the Greater Albany, NY area, including Kingston, Syracuse, and select locations in Vermont. •
Transportation:
Valid driver's license and reliable personal vehicle required; mileage reimbursement provided. •
Schedule:
Monday through Friday, 8-10 hours per day, up to 40 hours per week. Flexibility to work weekends and holidays as needed. • This is not a remote or work-from-home position. Daily travel between store locations is required.
Job Responsibilities:
IT repair and maintenance. Diagnostic and repair of break/fix tickets, equipment replacement and upgrade, ticket status reporting.
Skills:
Previous Field work is a huge plus. (ex. driving site to site, managing tickets, etc.). Please list any experience on top of resume. Hardware repair experience Have ability to work on their own Lift 75lbs Work flexible hours
Education/Experience:
Highschool diploma or Equivalent