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Job Description
PLEASE NOTE
THIS
JOB IS LOCATED IN SOUTHERN ILLINOIS - NOT HIGHLAND PARK IL
(CHICAGO)
AREA. WE ARE MINUTES FROM THE ST. LOUIS METRO AREA.
About Us Burian Technology Solutions, Inc. provides seamless IT, network, and security infrastructure solutions for businesses and residential clients across the Metro East. We are a fast-growing, security-first Managed Service Provider (MSP). We don't just clear tickets from a dashboard. We engineer, deploy, and maintain complete environments—from cloud servers and VoIP phone systems down to the physical network cabling and premise security cameras. We are looking for a reliable, versatile technician who takes pride in doing a job right the first time and values absolute integrity. What You'll Be Doing This is a hybrid role covering remote support, bench tech work, and physical field deployments:
Managed IT & Cyber Security:
Administer, monitor, and support Windows Server environments, Microsoft 365 tenants, cloud solutions, and data backup/disaster recovery (BDR).
Networks & Structured Cabling:
Install, configure, and troubleshoot switches, routers, firewalls, and multi-faceted network systems. This includes hands-on structured wiring and network drops at client sites.
Premise Security:
Assist with the installation, troubleshooting, and maintenance of physical security camera setups and door access control solutions.
Business Communications:
Deploy and support modern business VoIP telephone and UCaaS systems.
Hardware & Bench Tech Support:
Build, repair, and troubleshoot desktop/server hardware. Provide both high-level remote commercial support and local residential walk-in PC cleanup/repair. Who You Are (Required Qualifications)
Experience:
2+ years of hands-on experience in an MSP, multi-client IT environment, or equivalent field-tech role. No-experience applicants will not be filtered through.
Technical Versatility:
Strong grasp of Windows systems, core networking protocols (TCP/IP, DNS, DHCP), and cloud administration, combined with the willingness to do physical infrastructure fieldwork.
Professionalism & Dependability:
Punctual, reliable, and drug-free. You will represent our brand directly on-site at commercial client facilities; a high standard of professional conduct and clean presentation is non-negotiable.
Communication:
Exceptional customer service skills. You must be able to speak to business owners, healthcare administrators, or residential walk-ins with equal clarity and respect.
Education:
Degree (Bachelor's/Associate's), Trade School graduate, or verifiable active industry certifications (CompTIA, Microsoft, Cisco, etc.).
Why You'll Love Working Here Competitive, Scaling Pay:
$35K to $75K base salary. Your starting point is based on what you can prove you know, with clear room to max out the range as you execute.
Paid Certifications & Training:
We actively fund your ongoing professional education and certifications to accelerate your path toward Senior Engineer.
Benefits:
401(k) matching, healthcare benefits, and flexible PTO.
Dynamic Work Environment:
Total exposure to diverse industries (Healthcare, Retail, Municipal, SMB) and true ownership of both logical and physical tech stacks.
Pay:
$35,000.00 - $75,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Application Question(s): Can you build and load a PC?
