Communication Operator

$22.23 Per Hour DOE (Depends on Experience) Position range in Angelina County $14.21

• $25.

47 Per hour Communication Operator City of Lufkin

Occupation:

Public Safety Telecommunicators

Location:

Lufkin, TX

• 75901 Positions available: 1 Job #: 16999546

Source:

WorkInTexas

Posted:

04/07/2026

Updated:

04/10/2026

Expires:

05/07/2026

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Rotating Shift Job Requirements and Properties Help for Job Requirements and Properties. We Hire Vets Employers whose workforce is composed of at least 10 percent military veterans are eligible to receive a "We Hire Vets" employer recognition decal to proudly display on their storefront, an decal. Work Onsite Full Time Education High School Diploma or Equivalent Age 18 and up DL Required Typing Speed 40 + wpm Language English, Very Well Schedule Full Time Job Type Regular Duration Permanent Employment Shift Rotating Shift Public Transit Available Benefits Help for . Description

JOB DESCRIPTION

Dispatches police, fire/rescue, and after-hours city services. Monitors and coordinates telephone, radio, and teletype communications between unit personnel and among the general public, as well as non-emergency situations. Position is responsible for receiving, processing, and disseminating information in an accurate and timely manner to provide an expeditious response to emergency situations. Performs considerable record maintenance functions requiring specialized knowledge of departmental rules and regulations and apply acute attention to detail.

EXAMPLE OF DUTIES

Answer a multi-line phone system for both emergency and nonemergency calls. Acquire information and assess the circumstances, reassures the victim or caller, gathers required information and dispatches information to appropriate units. Operate a multi-channel radio system and simultaneously input, retrieve, listen to and comprehend 9-1-1 and non-emergency calls and radio traffic while reading from both computer screens and print-outs; Receives and transmits pertinent information on all calls for services including those in progress Monitors activities of Police, Fire and other emergency medical services Maintains the location and call status of all emergency units. Maintain communications with unit personnel in the field in order to conduct computerized searches through local, state and national databases; Confirms stolen property and wanted/missing persons as well as enter data and operate computer terminals with specialized access through various automated data banks. Maintain records and data for items such as warrants, missing persons, stolen property and emergency protection orders by confirming information is correct, entering and modifying information in the database and clearing information as applicable. Comprehend and apply City Ordinances, city, and departmental policies and procedures as well as adhere strictly to the Department General Orders; Communicate courteously and clearly, verbally and in writing Required to report for work punctually, work all scheduled hours, including shift work, weekends, holidays and any required overtime as deemed necessary. Regular and consistent attendance for the assigned work hours is essential.

REQUIREMENTS

• Be at least 18 years old
• Possess a normal volume speaking voice
• Be fluent in English
• Have 20/40 vision (corrected)
• Be available to work various shifts
• Thrive in a fast-paced, hectic environment
• Reside within 30 minutes of the Lufkin Police Department

QUALIFICATIONS

• High school diploma/GED
• Type 40 words per minute corrected
• Pass an employment physical examination, which includes an audiological (hearing) test. Hearing range of 30 or more decibels, and frequency range of 250-3000 hertz in both ears.
• Pass two state licensing courses and the state licensing test for Telecommunications within the first year of employment.
• Candidates are required to successfully pass a polygraph test and complete a background investigation check.

BENEFITS

We also have

EXCELLENT

benefits (health, dental, life, etc.) with health plans starting at: $140 employee / monthly $270 employee + children / monthly $490 employee + spouse / monthly $610 employee + family / monthly 20-year retirement at any age through TMRS Vacation, sick days, longevity pay, 11 paid holidays $40 per month cleaning allowance Certificate pay