Technician Broadband Maintenance Principal

Technician Broadband Maintenance Principal Req #4008 Radford, VA, USA

• Wytheville, VA 24382, USA Apply Share Job Description Posted Wednesday, May 13, 2026 at 12:00 AM Shenandoah Telecommunications Company ("Shentel") specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States.

We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes:

Shentel:

Provides traditional cable Internet services for small towns and rural communities.

Glo Fiber:

Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers.

Shentel Business and Glo Fiber Business:

Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit www.shentel.com . Check out this video about Broadband Technicians (use the back button to return here after viewing the video)

Job Summary:

Responsible for preventive and demand maintenance and repair of the hybrid fiber coax (HFC) or fiber to the home (FTTH) broadband network including its associated equipment in accordance with operational standards and the company's policy. This includes maintaining or improving system performance standards.

Environmental Requirements:

Factors affecting environmental conditions will vary depending on the assigned work area and task.

• Ability to climb ladders and/or utility poles and work in in high places
• Ability to work in small places (such as crawl spaces and attics)
• Ability to work outdoors and in extreme weather conditions and varying topographic, wet and dry locations.
• Up to 25% daily travel time may be required.
• Lifts and carries loads of 70 lbs.

or more, works in confined spaces such as crawl spaces or attics, works while standing 50 -70% of the time and performs work near power lines and electricity.

Education:

High School Diploma or equivalent required.

Experience Level:

10+ years of maintenance experience, Senior Master Tech Certification or equivalent industry certifications/experience.

Knowledge:

Skills:

Telecommunications concepts, CATV, and coaxial transport systems, electricity and electronics. Troubleshooting skills in CATV and Telco systems using experience and test equipment. Ability to deal tactfully and effectively with the public and staff as well as 3rd party vendors and other utilities. Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status. If you require accommodation or assistance to complete the online application process, due to a medical condition or impairment, please contact a HR Representative at 540-984-5241 or employment@emp.shentel.com . When you contact a HR Representative please identify the type of accommodation or assistance you are requesting. We will assist you promptly. For technical issues with the website, please contact employment@emp.shentel.com . EEO is the Law and Pay Transparency Job Details Job Family Engineering & Operations Job Function Incumbent Cable Pay Type Hourly Education Level High School Scan this QR code and apply! Download Radford, VA, USA, Wytheville, VA 24382, USA